limit for number of private messages?

"You have reached the limit for number of private messages that you can send for now. Please try again later."

I am having the same issue as:

 https://www.dell.com/community/New-to-Dell-Community/it-seems-that-i-have-a-limit-of-0-private-messages/td-p/7246176

I have sent 0 private messages, and I am trying to send one to get help on my order.