How to View All Drivers in Date Order?

On the non-Service Tag platform site, you can sort by Category or Release Date. But not combined = 



On the Service Tag site, in groups but you can choose 7 day/30 day/60 day =

Another step backwards by Dell for functionality and user-friendliness.  The new Drivers & Downloads page is just a confusing mess, and I agree with MastiffX that the old page design where users could sort every update by Release Date was far superior.

At the very minimum it would be helpful if the devs would add another radio button for Release Date so users could select "Past Year" as a date range filter.

It's also incredibly frustrating to have Importance (Critical / Recommended / Optional) as the main grouping level. If Dell has to use any type of grouping (which I personally hate) why not leave Importance as a column heading and only group by Category (e.g., Application, Chipset, Video, etc.).  Under the new design, for example, half my Chipset updates are grouped under Critical and the other half are grouped under Recommended, while my Application updates are split between Critical and Optional.

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5247 * Firefox v133.0.3 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0

+1 for @lmacri 's suggestion.  Please implement.  The layout is a time waster for those of us to check for updates manually using our Service Tags on the Dell Support site.

Have a great day.

Regards,
Phil

It also took me a few minutes to find the "hidden" Scan Now button on the new Drivers and Downloads page.  This blue button should be easily visible when you land on that page.

I don't have SupportAssist installed on my Inspiron 5584 and expected to see an error message or prompt to install SupportAssist when I clicked that Scan Now button but clicking had no effect.

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5247 * Firefox v133.0.3 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

On the non-Service Tag platform site, you can sort by Category or Release Date. But not combined = 

Hi @DELL-Chris M :

Sadly, browsing to https://www.dell.com/support/product-details/en-us/product/inspiron-15-5584-laptop/ now takes me directly to the poorly-designed new support page (i.e., even before I've entered my Service Tag) so viewing and sorting the full list of software and drivers matching the Insipron 5584 on a single page is not possible anymore.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5247 * Firefox v134.0.0 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

@lmacri​ 

Your link takes us to the "Overview" page =

On leftside navigation, click, Drivers & Downloads =

Your link takes us to the "Overview" page = ... On leftside navigation, click, Drivers & Downloads =

Hi @DELL-Chris M :

I think you misunderstood my comment.  I was trying to point out that the first image in your 12-Dce-2024 post <here> of the old "non-Service Tag platform" site where you said users could still sort every software and hardware update by release date (i.e., as long as they did not enter their Service Tag) is no longer an option for me because the old pages for my Inspiron 5584 support site were taken down in early Jan 2025.

For example, here's a image of the "old" XPS 8930 support page I captured back on 26-Nov-2024 at https://www.dell.com/support/home/en-us/product-support/product/xps-8930-desktop/drivers.  If you click that link you are now taken directly to the "new" support page where software and hardware drivers are always grouped by Importance (Critical / Recommended / Optional), so sorting every software and hardware update by release date is now impossible .

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5247 * Firefox v134.0.0 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

I see. Yes, it appears they migrated to that new page style.

@DELL-Chris M​

I see. Yes, it appears they migrated to that new page style.

Does that mean we can no longer sort all drivers by date for any product?

@Simon Weel​ Appears to be so.

@DELL-Chris M​ Well that's a bummer. Now the site looks like that of HP - which I don't like at all :(

Where can we complain about the 'new support experience'?

Hi MastiffX:

Good news. I checked my Inspiron 15 5584 support page today and discovered that I am once again able to sort available updates by date of release.  Kudos to the Dell Support website devs if this is a permanent fix.

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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5487 * Firefox v136.0.0 * Microsoft Defender v 4.18.25010.11-1.1.25010.7 * Malwarebytes Premium v5.2.7.167-1.0.5160 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0

@lmacri ,

Confirming your welcome finding on my XPS 8930.  Thank you for sharing, and thank you Dell for listening to your customers.

Have a great day.

Regards,

Phil