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December 11th, 2025 16:28

How can I become a TechExpert?

The TechExperts program recognizes  skilled experts and technology enthusiasts who volunteer to provide answers on the Dell Community Forum.. There are three ways to become a TechExpert: 

1. Raise through the ranks to the Gold level.
Once you reach Gold, you automatically have the opportunity to become a TechExpert, and a Dell representative will contact you. This process is automatic and you need do nothing more than continue contributing valuable information on the Community. The more valuable your contribution, the higher the points allotted and therein, the quicker your path to becoming a TechExpert.

2.Get a recommendation

Potential TechExperts may be nominated by other community members, current and former Dell Rockstars, Dell agents and Dell partners (like Microsoft). The nominations will be reviewed by Dell team members and awarded based on several criteria, including:

  • Quality participation (i.e. number of verified solutions provided to the community)
  • Product expertise (i.e. number of quality contributions on specific topics)
  • Community leadership (i.e. ability to identify trends and pull together topics of conversations related to the same question/issues; de-escalation and moderation of community conversations; familiar with and informative of the community terms of use)

 

3.  Submit your certifications. 
If you're certified in the following, you are eligible to bypass Ranks and become a TechExpert. Please contact DELL-Nat M , our resident TechExperts manager, to initiate the process.

Ranks, Levels & Badges

There are several ways for you to progress through the 10 set levels, should you wish to get competitive.

Two ways to rise through ranks have been provided:

The first is by following a specific formula, made up of a pre-designated number of each or some actions available.

The second is to accrue points and badges. Participate in discussions and gain knowledge, bringing you ever-closer to Realm Domination!

There are 10 total levels, starting with 1 Copper, with 10 Diamond being the absolute highest level of rank. Each level is comprised of 3-4 ranks you must progress through before reaching the next level.

Levels 7-10 are for the TechExperts, our top influencers and a group of people critical to this forum's success. 

The exact formula is never revealed to anyone.

Dell Technologies Proven Professional Certification Program 

Dell Technologies Education Services 

Certified Expert Malware Analyst 

Microsoft Certified Professional 

Other MS Certifications 

A+ Training


DELL-ChrisM2
#IWork4Dell
Digital Support Forum Liaison

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