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2259
July 18th, 2016 14:00
Dell Service Refund Scam?
I just received a call from a middle eastern sounding man who claimed to be with Dell Service Support and stated they are sending me a refund for services I paid for over a year ago! I said, okay, since you are with Dell just send it to my address on file. He wanted me to go to my computer to give him information. NOPE>> NO CIGAR! I know that is how it starts. I told him nice try and hung up. Looked on my phone... wasn't a complete phone#... just 537. Anyone else get this call?
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robert p
4 Operator
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9.4K Posts
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July 20th, 2016 04:00
Hi ckast59,
Thank you for bringing this to our attention.
Protection of your data is a top priority for Dell. Unfortunately, technology phone scams have become prevalent across our industry.
We would love for you to take a moment to help us stop cybercriminals by reporting the details about your interaction. Please complete this form. This will allow us to investigate further.
Also, please read this Wiki which has more helpful data. Note, Dell would not call you unsolicited. The only time we would contact you would be through the DellConnect software or the Dell Support Center software. But only after you agreed to be contacted from within the software. Thanks.
Regards,
Robert
sugarbear18
2.3K Posts
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July 19th, 2016 22:00
Scammers will try any thing. I`m glad you didn`t give him any information.