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October 9th, 2024 12:34
Bulleted Lists Not Working Correctly in WYSIWYG Editor
When I try to create a "plain" (unordered) bulleted list in the WYSIWYG editor it appears to work correctly while I'm composing my reply, but the bullet points disappear after the reply is posted.
I also noticed that if I try to create an ordered list and choose Lower Alpha (a., b., c., ...) it always changes to the default numbered list (1., 2., 3., ...).
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.4894 * Firefox v131.0.0
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DELL-Chris M
Community Manager
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October 9th, 2024 19:02
DELL-Chris M
Community Manager
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56.8K Posts
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October 9th, 2024 19:03
Same issue. There in composing, not after submit.

DELL-Chris M
Community Manager
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October 9th, 2024 19:05
DELL-Chris M
Community Manager
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October 9th, 2024 19:05
That did work for me?
lmacri
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October 10th, 2024 00:44
Hi @DELL-Chris M :
Testing Lower Alpha (a., b., c., ...) to create an ordered list again.
lmacri
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October 10th, 2024 00:56
Nope, I still can't create an an ordered list with Lower Alpha (a., b., c., ...). It just changes to a numbered list (1., 2., 3., ...) after it's posted.
I should also mention that once I post a reply I no longer have the ability to make an edit. On the bright side, my previous post <above> didn't go straight to moderation and disappear after it was posted.
lmacri
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November 6th, 2024 15:50
New test for 06-Nov-2024:
EDIT:
Still not fixed. Formatting looks correct in the WYSIWYG editor, but as soon as I post the bullet points for my "plain (unordered) bullet list disappear, and the ordered list with lower alpha (a., b., c., ...) changes to a numbered list (1., 2., 3., ...).
Only my third example worked as expected where I chose an ordered list with numbers (1., 2., 3., ...).
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5011 * Firefox v132.0.1 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.0.140-1.0.5073 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
(edited)
lmacri
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December 9th, 2024 17:04
Still not working as of 09-Dec-2024. I tried adding an unordered bullet list to one of my posts today - the bullet points looked fine in preview but the formatting disappeared after I posted, and I wasn't allowed to edit my post to fix it.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5131 * Firefox v133.0.0 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.3.156-1.0.5108 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
lmacri
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February 6th, 2025 13:36
New test for 06-Feb-2025:
EDIT:
Still not fixed. Only my third example worked as expected where I chose an ordered list with numbers (1., 2., 3., ...).
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5371 * Firefox v135.0.0 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.5.158-1.0.5135 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
(edited)
DELL-Chris M
Community Manager
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February 6th, 2025 18:27
Clicking each of those allowed the creation of above.

You are correct, the bullets disappear on Post.

(edited)
lmacri
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February 6th, 2025 22:36
Hi DELL-Chris M:
Just to clarify what was shown in the second example of my 06-Feb-2025 <above>:
In addition to the unordered bulleted lists being broken, the "Lower Alpha" ordered lists using alphabetical characters starting with a., b., c., etc. aren't' working either. Instead, theses a., b., c., ... ordered lists are incorrectly numbered as 1., 2., 3., ... after the reply is posted.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5371 * Firefox v135.0.0 * Microsoft Defender v4.18.24090.11-1.1.24090.11 * Malwarebytes Premium v5.2.5.158-1.0.5135 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.4.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
(edited)
DELL-Chris M
Community Manager
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February 7th, 2025 15:55
lmacri
3 Apprentice
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1.6K Posts
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April 12th, 2025 13:23
New test for 12-Apr-2025:
EDIT:
Still not fixed. The bullet points appear in the WYSIWYG editor but disappear after the reply is posted.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5737 * Firefox v137.0.1 * Microsoft Defender v4.18.25030.2-1.1.25030.1 * Malwarebytes Premium v5.2.10.182-130.0.5212 * Macrium Reflect Free v8.0.7783 * Dell Update for Windows Universal v5.5.0 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
(edited)
lmacri
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1.6K Posts
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June 10th, 2025 14:36
New test for 10 Jun-2025:
__________________________________________________
EDIT:
My unordered bullet list worked today, but the problem still isn't fixed for my second example where I chose an ordered list with alpha letters (a., b., c., ..).
The image below I captured of my WYSIWYG editor just before I posted (i.e., what I should see after posting) shows the bullets for my second example (selecting an ordered list with lower case alpha letters a., b., c., ...) are still being changed to an ordered numeric list with numbers 1., 2., 3., etc.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.5854 * Firefox v139.0.1 * Microsoft Defender v4.18.25040.2-1.1.25040.1 * Malwarebytes Premium v5.3.2.195-134.1.5283 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
(edited)
lmacri
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June 10th, 2025 15:09
Just double-checking my unordered bullet list:
__________________________________________________
EDIT:
Yes, my unordered bullet list is now working correctly. Kudos to the devs.
(edited)