Unsolved
3 Apprentice
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1.6K Posts
0
35
July 19th, 2025 12:17
Any Policy On Answers Generated by Artificial Intelligence (AI)?
Does this community have an official policy regarding the use of AI for generating replies? In the past month or so I've noticed a large increase in the number of irrelevant and/or very generic (and often incorrect) replies that seem to be generated by AI.
Many other communities now have policies in their Code of Conduct that regulate the use of AI for generating answers. For example, the Microsoft Q&A forum FAQ at Artificial Intelligence (AI) usage policy for Microsoft Q&A notes that forum provides an AI tool to help users asking questions to find a possible solution, but that any reply posted by a user that is generated with the assistance of AI must clearly identify the AI service that was used as well as the original source(s) used to generate the AI output.
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I should also note that it is incredibly difficult to find the Terms of Use and Code of Conduct for this Dell
community. If you click on the Help button in top-right corner of most forum pages (i.e., next to the Login link) all it does is redirect you to a list of wiki articles in Tutorials & How-To's. The only link I could find to the forum Code of Conduct is buried inside an article called FAQ New to Dell Community (Read first!) that is pinned at the top of this New to Dell Community board.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.6093 * Firefox v140.0.4 * Microsoft Defender v4.18.25050.5-1.1.25050.6 * Malwarebytes Premium v5.3.4.202-136.0.5312 * Macrium Reflect Free v8.0.7783 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0
DELL-Chris M
Community Manager
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56.8K Posts
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July 26th, 2025 10:58
Replies containing AI data is fine as long as the user is following the Forum Code of Conduct.
Every new user on the Forum has to read and accept the Forum Code of Conduct before they can reply. I am not sure what else we can do?
lmacri
3 Apprentice
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1.6K Posts
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July 26th, 2025 13:15
Hi DELL-Chris M:
Would it be possible for Dell to add a written policy on the use of AI in this community's Code of Conduct (i.e., like the sample AI usage policy shown in my original post <above> for the Microsoft Q&A forum) that requires a user to explicitly state when their reply is generated by AI?
Many recent replies in this forum include questionable advice that I suspect were generated by AI - for example., see my 29-May-2025 comments <here> about an off-topic post and my 18-Jul-2025 reply <here> asking someone to clarify what they mean by "SupportAssist removal tool"). It would be much easier for both users and Forum Mods to evaluate the accuracy and relevance of a reply if they knew it was generated by AI.
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Dell Inspiron 15 5584 * 64-bit Win 10 Pro v22H2 build 19045.6093 * Firefox v141.0.0 * Microsoft Defender v4.18.25060.7-1.1.25050.6 * My Dell v2.2.6.0 * Fusion Service 2.2.14.0