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September 8th, 2017 17:00
XPS 13 (9365) INTEL-8265 association failed after windows 10 creator update
We have just purchased the XPS 13 over the past weekend. The laptop was working great, until the creators update occured.e
once the update occured the WLAN auto-config service appears to crash during the association phase when the laptop is attempting to connect to an SSID. It starts to connect, then the autoconfig config crashes and the laptop stops probing for beacons. I am able to get Wi-FI to work with one of my USB Wi-FI cards.
I have had to roll back to windows 10 in-order to get the wifi card to work. I have tried the latest drivers from intel and the Dell site and I have been unable to get the wifi-card to function.
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DELL-Chris M
Community Manager
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September 11th, 2017 07:00
You should repost this on the Windows 10 board to see what other Creator Update users have said about this issue.