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August 15th, 2018 02:00

Wireless adapter wont switch on

Hi Guys

I have a dell Vostro 3700 I7. Recently updated the windows from 7 to 10.

Problem is the wireless adaptor will not switch ON! but side switch does nothing, in network settings

the button just jumps back to OFF.

 

I checked the driver details, the message below is displayed under EVENTS

Driver Management concluded the process to install driver netbc64.inf_x86_fe30979ebd99036d\netbc64.inf for Device Instance ID PCI\VEN_14E4&DEV_4353&SUBSYS_000E1028&REV_01\4&35F55FF7&0&00E1 with the following status: 0x0.

So I went to the Microsoft Drivers Website and downloaded the driver PCI\VEN_14E4&DEV_4353

When trying to update it, the system says the driver is the latest on offer.

Ethernet plug works just fine.

 

So please help, stuck with this nightmare of an issue.

 

Moderator

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17.7K Posts

August 15th, 2018 04:00

stan3200,

Unfortunately, Dell does not support Windows 10 on the Vostro 3700. This means that there are no Windows 10 drivers available.

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