Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

21333

June 1st, 2013 15:00

WIFI slow/no connection

Sometimes it connects to router  but  internet is like 20 kbps. More times it says that: windows was unable to connect Edimax(router).

Troubleshooting says that problem is with wfi adapter or access point.

I tried:

Power saving options

Windows repair and reinstalling

Transmit power to High

All drivers(Bios update included)

Laptop Dell xps 15 L502x

adapter: Intel(R) Centrino(R) Wireless-N 1000


Recently I disassembed my laptop to clean from dust. Also change termopasta for cores. Can this effect wifi? ps. all wires I connected corretly.  Do I need reasseble it again to check it out?

So what solutions u can give me? Any Idea?

Best Regards,

Auris

Community Manager

 • 

3.3K Posts

June 4th, 2013 15:00

Hi Auris,

I suggest you to connect to the wireless network by reentering the security key.

You may use the following commands to release and renew the IP address:

1. Click on “Start”, “Programs\Accessories” and right click on “Command Prompt”, select "Run as Administrator" to open a command prompt.
2. Type ipconfig /release (there is a space between ipconfig and /).
3. Type ipconfig /renew.
4. This will renew the IP address.

If the above commands fail, then the TCP/IP stack needs to repaired by following the steps provided below:

1. Click on “Start”, “Programs\Accessories” and right click on “Command Prompt”, select "Run as Administrator" to open a command prompt.
2. Reset WINSOCK entries to installation defaults (without quotes): “netsh winsock reset catalog”
3. Reset IPv4 TCP/IP stack to installation defaults (without quotes): “netsh int ipv4 reset reset.log”
4. Reset IPv6 TCP/IP stack to installation defaults (without quotes):”netsh int ipv6 reset reset.log”
5. Reboot the computer.

Please let me know if you need further assistance.

Thanks and Regards,
Sujatha K
#iworkfordell

June 1st, 2013 15:00

WLAN works - Perfectly

Windows Network diagnostics says - Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding

Community Manager

 • 

3.3K Posts

June 3rd, 2013 12:00

Hi Auris,

I appreciate for the trouble shooting steps tried. Please check if the Wi-Fi adapter settings are as suggested in the link given below:

http://intel.ly/GvTz2

Revert to this post for further assistance.

June 4th, 2013 11:00

Settings are fine. Situation is the same.

June 7th, 2013 16:00

Thanks.

No Events found!

Top