Unsolved
This post is more than 5 years old
4 Posts
0
4835
July 17th, 2017 08:00
wifi issue killer 1535 turned off when i plug in bluetooth mx 2 mouse on dell xps 13 9360. how to fix it?
wifi issue killer 1535 turned off when i plug in bluetooth mx 2 mouse on dell xps 13 9360.
all drivers are new
when i connect bt mouse wifi works for 5 minets and then disconnect and i need manualy disconnect from my wifi network (from tray wifi icon) and connect again, then it works again for 5-10 minets and turned off again
when bt is turned off wifi didnt disconect and works good
how to fix it?
No Events found!
DELL-Brad L
Community Manager
•
2.7K Posts
1
July 18th, 2017 08:00
Hi ykokosh,
Does this happen with other BT devices or only the mouse? I will look into this but was just curious.
Best regards,
Brad
ykokosh
4 Posts
0
July 18th, 2017 10:00
tried with my k380 keyboard, same situation, when i turn on keyboard wifi works for ~5 minets then goes off, but just i turn off keyboard (by button on keyboard) wifi turns on again
DELL-Brad L
Community Manager
•
2.7K Posts
1
July 19th, 2017 16:00
Thanks for the updates on this, let me look into this and I will post back shortly. If anything has changed on the status let me know.
Best regards,
Brad
ykokosh
4 Posts
0
July 20th, 2017 04:00
thanks
waiting for solution
ykokosh
4 Posts
0
August 5th, 2017 13:00
any news?
Mr.Po
1 Message
0
April 19th, 2018 06:00
I m having the same issue? Any fixes?