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September 27th, 2021 07:00

WD19 USB0-C Dock Not Charging Surface Pro 7

I have a WD19 USB-C docking station that I would like to use occasionally with my Surface Pro 7. The Surface Pro 7 supports USB-C charging and the WD19 is supposed to be compatible with general USB-C charging up to 90W (the Surface Pro 7 requires 65W).

When I plug in the WD19, it mostly works... however it will not charge the Surface.  I have recently updated the firmware on the dock and installed all 4 of the available drivers but the problem persists.

Dell: There doesn't seem to be a category for docking stations (maybe there should be one?)

1 Message

October 27th, 2021 22:00

Hi bbking67,

have the issue with all WD19 types. Have you been able to fix it?

December 7th, 2024 22:12

@PClausing​ 

Do you know if this issue has been resolved, I recently just purchased a top of the line surface 7th edition laptop, see below 

https://www.reddit.com/r/Surface/s/N6iPoLgKuU

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