Styleicon24

2 Posts

35116

December 27th, 2014 11:00

Problem with the wifi connectivity.

Hello there,

I have a problem with my wireless connectivity. Though it shows it has been connected to the network. It shows the sign of limited connectivity. I have a Dell xps l502x. Could someone help me out, please?

Microsoft Windows [Version 6.1.7600]

C:\Users\Admin>systeminfo

Host Name: DELL-PC

OS Name: Microsoft Windows 7 Home Premium

OS Version: 6.1.7600 N/A Build 7600

OS Manufacturer: Microsoft Corporation

OS Configuration: Standalone Workstation

OS Build Type: Multiprocessor Free

Registered Owner:

Registered Organization:

Product ID:

Original Install Date: 6/27/2013, 9:05:01 AM

System Boot Time: 12/27/2014, 2:25:15 PM

System Manufacturer: Dell Inc.

System Model: Dell System XPS L502X

System Type: x64-based PC

Processor(s): 1 Processor(s) Installed.

[01]: Intel64 Family 6 Model 42 Stepping 7 GenuineInt

el ~1980 Mhz

BIOS Version: Dell Inc. A11, 5/29/2012

Windows Directory: C:\Windows

System Directory: C:\Windows\system32

Boot Device: \Device\HarddiskVolume1

System Locale: en-us;English (United States)

Input Locale: en-us;English (United States)

Time Zone: (UTC+03:00) Kuwait, Riyadh

Total Physical Memory: 6,038 MB

Available Physical Memory: 3,824 MB

Virtual Memory: Max Size: 12,074 MB

Virtual Memory: Available: 9,371 MB

Virtual Memory: In Use: 2,703 MB

Page File Location(s): C:\pagefile.sys

Domain: WORKGROUP

Logon Server: \\DELL-PC

Hotfix(s): 150 Hotfix(s) Installed.

[01]: 982861

[02]: KB971033

[03]: KB2032276

[04]: KB2120976

[05]: KB2281679

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Network Card(s): 5 NIC(s) Installed.

[01]: Bluetooth Device (Personal Area Network)

Connection Name: Bluetooth Network Connection

Status: Media disconnected

[02]: Intel(R) Centrino(R) Wireless-N 1030

Connection Name: Wireless Network Connection

DHCP Enabled: Yes

DHCP Server: 192.168.100.1

IP address(es)

[01]: 169.254.126.57

[02]: fe80::a03d:f4a0:eff1:7e39

[03]: Microsoft Virtual WiFi Miniport Adapter

Connection Name: Wireless Network Connection 2

Status: Media disconnected

[04]: Realtek PCIe GBE Family Controller

Connection Name: Local Area Connection

Status: Media disconnected

[05]: Microsoft Virtual WiFi Miniport Adapter

Connection Name: Wireless Network Connection 3

Status: Media disconnected

C:\Users\Admin>

Responses(2)

PudgyOne

9 Legend

•

30.3K Posts

0

December 31st, 2014 11:00

Styleicon24,

I would first try...

Power off your ISP modem/router and your wireless router(if any) for 30 seconds. Then power on the ISP modem/router. Wait 15 seconds, then power on the wireless router(if any)

Restart the computer and try to connect.

What happens?

The 169/254 IP Address is a communication problem with the router and the modem.

Also what virus program and firewall are you using?

Rick

Styleicon24

2 Posts

0

January 1st, 2015 06:00

Thanks a lot for the reply... Had been in great dilemma not knowing what to do... I use avg anti-virus the free version 2014 and the firewall is the windows firewall itself (no additional softwares). I contacted the Dell customer care. They said I have to chnge the network card and reboot the system. It should do it. I ll try ur suggestion first.. If it does not work I'll go for the customer service. Thanks a lot :)

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Problem with the wifi connectivity.

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