Unsolved
This post is more than 5 years old
2 Intern
•
161 Posts
0
5911
August 11th, 2017 13:00
No Wireless, Network Controller Driver Missing
Network Controller Driver Missing in Device Manager. I've Installed these drivers from the Dell Site In This Order so far but Wireless still don't work? Ethernet does work and was the first I installed. This was all done from a Retail Image of Windows 7 Home Premium 64bit known to be good.
-Realtek RTL8111E Gigabit Ethernet Controller R305803
-Intel Sandy Bridge Graphics R307365.exe
-Atheros Wireless 1702 WLAN, R305632.exe
-Realtek RTS5139
-Intel Chipset Software Installation
Just Installed this one also from the Service Tag Link
-UtilityDELL,SRV,SW,OSD,AIO,F,A,1.0.0.11,A01: ------OSD_DELL_W7_A01_SETUP-0FMGM_ZPE.exe, OSD (on-screen display) Application
This is the one having trouble with
-Atheros Wireless 1702 WLAN, R305632.exe Hardware ID:
PCI\VEN_168C&DEV_002B&SUBSYS_02051028&REV_01
Computer in question
Thanks, 1190
http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-one-2320/drivers
User1190
2 Intern
•
161 Posts
0
August 13th, 2017 11:00
Nothing guys?
User1190
2 Intern
•
161 Posts
0
August 13th, 2017 13:00
Really disappointed in the way Dell has structured its Driver Download Site. The Terminology doesn't match the drivers on the Download Page and as to the Driver Order suggestions also. Furthermore, the issue I'm having is un-imaginable for such a big company. For users, or Techs, not to be able to download and install some simple drivers and have them all work is not acceptable, especially when I've used the Service Tag, and dug through "Browse all drivers for Inspiron One 2320" but still can't get the Wireless to work is beyond me?
DELL-Brad L
Community Manager
•
2.7K Posts
0
August 14th, 2017 14:00
Hi User1190,
Can you Private Message me your Service Tag on the system (please do not post the tag directly in this thread)? And I will be happy to take a look. Currently on your Wireless card what is it showing as in the Device Manager?
Best regards,
Brad
User1190
2 Intern
•
161 Posts
0
September 17th, 2018 19:00
I'm actually working on this computer again so will pm you asap! Still cannot get Wifi to work, and can only assume that it HAS Wifi built in. If memory serves it did have wifi built in, and can't imagine an AIO like this not having wifi.