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31195
January 27th, 2014 13:00
No wireless connections available Dell 17R5720 with a N2230 Adapter
I have a Inspiron 17R5720 with a N2230 adapter using Windows 7 laptop. I purchased this new 12/2013 and never had a problem with the wireless until now (of course just after the warranty expired). My problem is I cannot connect to the internet using wireless, I receive a message "No connections are available". My other PC connects wireless no problem and my 17R connects with the cable no problem. I have updated all software. When I ran Dell's diagnostic check it only showed "Memory Module 20 test failed", when I checked the N2230 driver card showed (code 52) and isn't using any resources because it has a problem. Could my memory test failure be causing my N2230 problem. I have been doing a lot of reading online and it appears that the N2230 adapter is not the most reliable piece of equipment and does anyone know what a code 52 is?
rampartone
6 Posts
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February 2nd, 2014 16:00
Problem solved, I got tired of piece mealing the problem and performed a "clean Windows install". Every thing works great no more problems.
rampartone
6 Posts
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February 2nd, 2014 16:00
OK, thank you for your help. I got tired of piece mealing the problem and bit the bullet. I did a "clean install" of Windows and everything works great now, no errors or problems. Prior to biting the bullet I did all the updates both Dell and Windows.
PudgyOne
9 Legend
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30.3K Posts
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January 28th, 2014 08:00
rampartone,
Restart the computer and press F12 at the Dell Screen. Run the full diagnostics and report back any error messages.
Rick
rampartone
6 Posts
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January 28th, 2014 14:00
Thanks for suggestion, I ran the complete scan and the only problem was it made a adjustment to one of the memory checks. I re-ran the scan again and it showed every thing normal. The problem with the wireless still remains, I ordered a N2230 adapter card and it should be here by Feb 3, I will inform you after I replace the card. Again, thank you.
rampartone
6 Posts
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January 31st, 2014 10:00
OK, I replaced the N2230 card which did not correct my problem. When I go to status for the N2230 I get the following message "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)". When I go to "Network connections" shouldn't I see a wireless connection and not just the Local and Bluetooth.
rampartone
6 Posts
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January 31st, 2014 13:00
Sorry, forgot to mention I also get " Wireless hardware is not bound to transport driver" also. I also have updated all my drivers again.