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December 23rd, 2017 13:00
no upload
I have bought a dell inspiron 3567, since the beginning I have been having problems with the internet.
As soon as I open netflix, after 2-3 minutes of streaming,the streaming stops and I can no longer open any other webpages. I did a speed test and I have 9-10 downloads mbps BUT no upload speed at all.
testing this out, I tried to upload a 3 kb file in dropbbox and noticed the same issue carried on(no other websites), yet this problem only happens when i open netflix or dropbox.
what can I do?
network card(qca9377 qualcomm)
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robert p
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January 2nd, 2018 03:00
Hi ntinouldinho,
Thanks for posting.
Apologies that your system is not working as expected. Your post doesn't state which version of windows you are running. Here is some information that may be helpful.
Did you try using the computer on a different network? Like at a coffee shop, you work network? A wifi hotspot? or connected with an ehternet cable?
Try those and post back.