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7.3K Posts

June 24th, 2004 21:00

It is a 3Com 3CN3AC1556 modem, or with a B on the end.  It is fried.  Google search that number and buy a new one.  Also get a surge protecting power strip that has the built-in phone line protection and use it.  Here is how to replace it.  Oh, if by chance you are still in warranty, call Dell.
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