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February 1st, 2022 09:00
Latitude 5520, NIC not working with Microsoft Autopilot
We have received a lot of Dell 5520's from Dell , using Microsoft Autopilot, when we try to connect a ethernet cable to the nic port we get activity lights but the laptops wont connect to a network. The Nic card is toggled on in the bios setup I tried both settings on off and with PXE boot as default. We have to resort to using a USB to rj45 network adapter to build the Laptops or build over wifi. Once built with Windows 10, the laptops work fine nic card operates as normal, any help on this
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DELL-Cares
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February 2nd, 2022 01:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.