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5110
October 10th, 2017 14:00
Internal network issues with Dell Wireless 1820A Windows 7 Driver
Several users in my organization are having a strange issue with the Dell Wireless 1820A driver on Windows 7. Computers with this driver sometimes have issues reaching network folders or internal websites on our network while connected to wireless, even if they are simultaneously connected by Ethernet cable. The problem goes away if these users disconnect from wireless OR if they run ipconfig /renew in command prompt. If they disconnect from wireless, no other steps are necessary.
At the suggestion of our network team, I uninstalled and reinstalled the driver in question, but this hasn't stopped the problem. It seems to be sporadic, using happening to these users twice a week or so. All of the affected users are using Latitude E7470 computers with Windows 7 and the Dell Wireless 1820A driver. We have other users on the E7470 on Windows 10 who do not experience this issue, as well as users of other Dell computers and computers from other manufacturers. Only this combination of E7470, Windows 7, and this driver have produced this issue.
Might anyone have any thoughts on why this keeps occurring, and how I might be able to fix it?
DELL-Chris M
Community Manager
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56.9K Posts
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October 11th, 2017 07:00
Have you tested both of these?
DW1820 Version 11.0.0.601, A01
DW1820 Version 11.0.0.628, A02
baileyja07
4 Posts
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October 13th, 2017 11:00
To clarify, here is the driver I installed on these machines, the only one that would enable wireless to work at all on these machines.
www.dell.com/.../driversdetails
baileyja07
4 Posts
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October 13th, 2017 11:00
Neither of those drivers were compatible with these machines. With those drivers installed without the other one, I still see Network Controller in the unidentified devices in Device Manager.
baileyja07
4 Posts
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October 13th, 2017 11:00
To clarify, this was the only compatible driver, and the one I installed.
www.dell.com/.../driversdetails
lorein0688
35 Posts
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November 29th, 2017 22:00
I guess the problem is related to the drivers, so check the outdated drivers and update them or install the latest one from the manufacturer website or Microsoft Official website.
or else update then easily with the help of this : www.fixwindowserrors.biz/.../free-download-driver-booster