Unsolved
3 Posts
0
578
December 28th, 2020 09:00
Games keeps on crashing no matter what i do!
So I have a Precision M4700 which has the following specs: Intel(R) Core(TM) i7-3740QM CPU @ 2.70GHz, 8 GB, and a Quadro K2000M (2 GB) and Intel Graphics 4000.
Before I used to play games and they would run fine, but it hasn't been that case since this last month. Games always crash 2-3 min into them (sometimes less). No matter what I do, the games will always crash. I have tried updating windows, updating my graphic card drivers and have even updated my BIOS but nothing will resolve this constant crashing.
All of my drivers are up-to-date according to Dell's automatic product support. I have also tried disabling Optimus ® from my BIOS, to make sure that all the applications use the K2000M, And I also have tried downgrading my BIOS but still, any games that I launch will inevitably crash, as described above.
Any help on how to solve this crashing would be greatly appreciated!
DELL-Cares
Moderator
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27.3K Posts
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December 29th, 2020 03:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
Breadzers
3 Posts
0
December 30th, 2020 12:00
Hello, here is my
I have already private messaged you and pressumbly it was a bot replied to me with the following:
" Thank you for the information. Our records indicate that the system warranty has expired. One of our community members may assist you with the query/issue."
Breadzers
3 Posts
0
January 23rd, 2021 07:00
Hello @DELL-Cares , I still haven't gotten any solution to my problem. It would be greatly appreciated if you could help me. Thanks in advance.
DavidGLin
2 Posts
0
January 29th, 2021 03:00
Hi @Breadzers, it seems to me you are having the same issue, that was already solved here: https://community.spiceworks.com/topic/867475-dell-percision-m-4700-problem?usp=source. Just take a look at that discussion.