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June 9th, 2022 01:00

Dock D6000 network issues

I've been finding for a solution and found none.

1) Dell Giga Internet isn't visible in network and sharing

2) There isn't a device named "D6000" under display adapters

3) Software is all up to date

4) It has worked the day before

5) Everything except for the ethernet port seems to be working

6) Ethernet cable is not broken (tested on another pc)

What's wrong?

2 Intern

 • 

162 Posts

August 5th, 2022 00:00

Resolution
If the Dell Universal Dock (D6000 series) is already connected to the laptop, ensure to uninstall the DisplayLink driver and application from the laptop before disconnecting the dock.

Press Windows and R key on the keyboard.
In the Run dialog box, type appwiz.cpl and press Enter key.
In Programs and Features (formerly Add/Remove Programs) window, select the DisplayLink option and click Uninstall.
Once the uninstallation is complete, turn off the computer.
Disconnect the Dell Universal Dock D6000 from the computer.
Turn on the computer.

 

This may help you,

Rachel Gomez

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