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November 28th, 2024 16:29
Dell Multi-Device Wireless Mouse MS5320W - Stuck on Channel 1
Hello Support,
I just recognized, that I cannot put the mouse to Bluetooth mode, whenever I switch to channel 2 or 3 (it was paired with other systems and this worked), after 1-2 seconds, it jumps back to channel 1.
Dell Peripheral Manager is up to date. Mouse has Firmware 0.0.2.3, no update is offered.
Please help
Thanks
Marcel
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TonyRoos
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December 23rd, 2024 11:15
Me too, i can't describe how frustrating it is.
I needed to call warranty twice now.
This is the 3th combo i have in hands, every single time after some months it stops working.
If i knew how much of a head ache it would become i wouldn't have buy it.
I sure have a different idea of dell now.
and can only contact them by phone.
there we go again..
calling the warranty for the 3th time.