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June 30th, 2022 14:00
Cannot remove paired bluetooth devices on XPS 13 Win 10
I sent my XPS 13 laptop (Win 10) to dell for a repair (new motherboard). When it came back, my Dell bluetooth keyboard and mouse show up as paired, but they do not work, and I cannot remove either device in the bluetooth settings. Says Remove failed. I did all Windows updates and restarted. Even set BIOS to defaults. No good. Help?
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mark16743366f
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August 9th, 2025 20:53
same here, dell XPS 15 - had motherboard replaced now my logitech bluetooth mouse can't connect and can't be removed