Unsolved
2 Posts
0
544
November 12th, 2021 15:00
Bluetooth connected but no sound. I only get sound when close to 5 cm. DELL g3 15 35 90
Hello guys.
Last week my computers mainboard, screen and spekars replaced with DELL guarantee.
I can no longer use my bluetooth headset, which I used to easily connect and use before.
I can connect with headphones but only get sound when closer than 5cm.
My drivers are all updated.
I have tried every solution described on the DELL site.
note: my headphone works with my smartphone.
No Events found!
Youna Leli
2 Posts
0
November 16th, 2021 23:00
Yes, its may be technical issue, like you have not done properly configuration of the Bluetooth setting, or Bluetooth device issue or may be you have missed the drivers for pc. Check it all that's points then try, hope so now it will be working fine.
mrt4shn
2 Posts
0
November 18th, 2021 14:00
The problem is not a software issue.
The service person did not place the bluetooth antenna on the wifi card properly.
That's why I went to the service again.
Fixed antenna cable and problem solved.