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April 5th, 2019 15:00
Anker Soundcore Liberty Air earphones don't work on my DELL Vostro 2521
I can't get my Anker Soundcore Liberty Air earphones to work on my DELL Vostro 2521(win 10 64bit).
In the Bluetooth menu it shows that the earphones are connected with "sound connected" next to the earphones name but the sound is still playing from the laptop stpeaker and not from the earphones.
i tried to connect the earphones to my phone and a different laptop and they worked fine.
Does anyone know what could be the problem?
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sfortin
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May 3rd, 2019 03:00
I don't have your laptop, but one thing you might try (if you have access to a BT speaker or headset) is another bluetooth device. It is possible you will have the same trouble with another BT device as well. I'd consider re-installing / updating the driver, perhaps also the audio driver.
Did you go to the support site and check if your drivers are up to date?
https://www.dell.com/support/home/us/en/04/product-support/product/vostro-2521/drivers
karan007.a
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October 24th, 2020 06:00
You can go to the sound settings -> playback devices and make your headphone as the default device also open bluetooth app on laptop and check if the devices are actually connected.
But I am able to hear only mono audio and not stereo no idea how to solve that.