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J

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1 Message

186

October 22nd, 2024 04:17

Airplane mode button greyed out - WIFI not available

I can't get my computer to connect to WIFI or Bluetooth. Airplane mode is greyed out. So far i tried:

Network settings

uninstalled the Network adapter drivers and reinstalled them

formatted my laptop 

nothing seems to help

I am actually pretty certain that this may be an easy solution. All of that started after cleaning my Notebook keyboard. So, I think I may have eventually pressed the wrong button.

However, the manual says fn F10 - would turn on/off Wireless - but no it will do a screenshot.

Please help!

9 Legend

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8.1K Posts

October 22nd, 2024 07:35

Have you check the BIOS settings?

1 Rookie

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1 Message

November 4th, 2024 13:24

I have tried everything, happened after updates

9 Legend

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8.1K Posts

November 5th, 2024 06:57

Providing specific laptop model and version of operating system.  That would help Dell mods while monitoring for widespread issue and alerting technical team. 

Depending on the system you have, performing CMOS reset to restore firmware to default value.  Then, making change in settings to match with hardware and usage preference.

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