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June 22nd, 2023 11:00

Unable to SSH after firmware update

I have recently enabled ssh on my machine using How to enable HTTPS/SSH and disable HTTP/Telnet for switch management on PowerConnect 5500 series switches | Dell US

I can successfully ssh into the machine, then I planned to update the machine's firmware. I was able to successfully update the firmware.

Now I can login to the web browser, but I lost my ability to ssh into the machine.

 

I am using Dell PowerConnect 3524

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5.1K Posts

June 22nd, 2023 20:00

Hello thanks for choosing Dell.

I'm thinking if the firmware update might have overwritten cypto keys... so could you try configuring SSH one more time in the switch and tell us what you see? Wish you a good weekend.

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6 Posts

June 23rd, 2023 09:00

I reconfigured the ssh twice on my machine. I restarted the switch using GUI or removed power. Every time after restart I am unable to ssh. I don't see any error message while reconfiguring.

Followed How to enable HTTPS/SSH and disable HTTP/Telnet for switch management on PowerConnect 5500 series switches | Dell US.

 

When "copy running-config startup-config" command I type I don't press anything because by default it is true right?

I noticed that keys are already saved every time I have to reconfigure ssh. I only have to do " ip ssh server" and "copy running-config startup-config"

 

 

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4.4K Posts

June 23rd, 2023 10:00

Hello mayanksriv007,

 

You should use:
Enable HTTPS/SSH and disable HTTP/Telnet for switch management on PowerConnect 3500 series switches.

https://dell.to/46m2TBO

But the directions are the same as the 5500, I just wanted to provide this one to you.

 

Yes you need to hit Enter on the command  console#copy running-config startup-config

Then reload.

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6 Posts

June 23rd, 2023 10:00

Thanks for sharing the link, yes steps are exactly the same.

I reconfigure and did copy running-config startup-config again and press Enter button. Still, the results are the same I cannot ssh after restart.

Moderator

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4.4K Posts

June 23rd, 2023 11:00

Hello mayanksriv007,

 

Did you test SSH to work after configuration and successful before reload?

 

What version firmware are you on?

Are you on the latest?  : https://dell.to/3CMgPHq

 

If SSH is disabled again, can you test telnet see if it works?

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6 Posts

June 26th, 2023 12:00

I upgraded it to 2.0.0.68 from 2.0.0.40.

Can we enable ssh from the web browser?

And can you tell me the command to check the openssh version? Or tell what is the version of ssh in the fw

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4.4K Posts

June 26th, 2023 13:00

Hello mayanksriv007,

 

Were you able to test the configuration before copying to startup-config?

If it did not work can you post any errors you received?

 

show ip ssh

Will show Version SSH version number

 

SSH commands are shown here page 407 but not as clear as the instructions you already have

https://dell.to/3pvMFVQ

 

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6 Posts

June 27th, 2023 07:00

console# show ip ssh
SSH Server enabled. Port: 22
RSA key was generated.
DSA(DSS) key was generated.

SSH Public Key Authentication is disabled.

Active incoming sessions:

IP address SSH username Version Cipher Auth Code
----------------- -------------- ----------- ----------- --------------
192.168.60.177 westtel SSH-2.0-MoT aes256-cbc hmac-sha1
TY_Release_
0.76

Does "SSH public key authentication is disable" has to do something with the ssh issue?

Moderator

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4.4K Posts

June 27th, 2023 08:00

Hello mayanksriv007,

 

Try this command

 

ip ssh pubkey-auth

    Enables public key authentication for incoming SSH sessions

 

Syntax

• ip ssh pubkey-auth

• no ip ssh pubkey-auth

 

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6 Posts

June 27th, 2023 09:00

Thanx,

One last question can we enable/disable ssh from the web browser using Dell OpenManage Switch Administrator?

Moderator

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4.4K Posts

June 27th, 2023 10:00

Hello mayanksriv007,

 

I think it is command line only.

I don't have OpenManage Switch Administrator to view PowerConnect 3524 myself.

Try the in line help, the question mark in the top right corner.

 

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