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April 24th, 2023 06:00

System loading problem

Hello. I have a problem after install new sofr via USB. 

Wait over 30min to boot... 

P.S.: linuxadmin - work. 

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4.4K Posts

April 24th, 2023 11:00

Hello gresya,

 

Can you let us know your switch model you are running?

 

Did you have any errors or failures messages you can provide?

 

This may have been typo error but I want to ask what this means in your description:  sofr

 

You may try redownload the update to make sure you got a good download.

 

 

I'll start with offering these resources that may help:

 

How to Install Dell Networking OS10 or OS9 on Dell Open Networking (ON) Switches

https://dell.to/40AEiF1

 

Quick Start Guide

https://dell.to/3Lr0Aor

 

Download OS10 image from Dell Digital Locker

https://dell.to/3Lsxxkc

 

Dell Networking operating system install by ONIE Install - Fresh Install

https://dell.to/3n0szSC

 

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11 Posts

April 24th, 2023 23:00

1. My switch model: S4112f.

2. Don't have any errors or failures messages.

3. Ouh.. sorry "sofr" it's "software"

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2.8K Posts

April 25th, 2023 01:00

Hi, it's difficult to say what the issue could be. tried modifying the boot order might be an option. I would try reinstalling as Charles said. You can try to change the boot order in the BIOS settings via by pressing F2 or delete key during power on. Or you can try to reinstall OS10 or DIAG-OS using ONIE. Open Networking Hardware Diagnostic Guide November 2022 | Dell UK

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11 Posts

April 25th, 2023 01:00

it's ok communicate with boot system ?:

 

DXE_EXIT_BOOT_SERVICES(03101019)
B0, B1, [ 1.194645] intel_rapl: driver does not support CPU family 6 model 77
mkdir: can't create directory '/root/os10/sh[ 2.651611] overlayfs: failed to resolve '/root/os10/shared//config/certs': -2
ared//config/': Read-only file system
mount: mounting overlay on /root//config/certs failed: No such file or directory
mkdir: can't create directory '/root/os10/sh[ 2.676025] overlayfs: failed to resolve '/root/os10/shared//config/severity-profiles': -2
ared//config/': Read-only file system
mount: mounting overlay on /root//config/severity-profiles failed: No such file or directory
mkdir: can't create directory '/root/os1[ 2.702005] overlayfs: failed to resolve '/root/os10/shared//var/lib/docker': -2
0/shared//var/': Read-only file system
mount: mounting overlay on /root//var/lib/docker failed: No such file or directory
mkdir: can't create directory '/root/os10/s[ 2.726524] overlayfs: failed to resolve '/root/os10/shared//var/uds': -2
hared//var/': Read-only file system
mount: mounting overlay on /root//var/uds failed: No such file or directory
mkdir: can't create directory '/root/os10/sh[ 2.750264] overlayfs: failed to resolve '/root/os10/shared//support-assist': -2
ared//support-assist': Read-only file system
mount: mounting overlay on /root//support-assist failed: No such file or directory
Started bpfilter

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2.8K Posts

April 25th, 2023 02:00

I’m sorry but I’m not sure what is causing that. Might try using a different USB drive if an issue with USB drive itself. 

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11 Posts

April 26th, 2023 00:00

I try any USB-drive. Have the same problem. 

Maybe ONIE version not compatibility with OS10 10.5.3. version ? It's possible ? 

Moderator

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3.8K Posts

April 26th, 2023 01:00

Hello,

no I don't see any issue with compatibility, it could be also an issue with the switch itself and maybe needs to be replaced, if you followed all the steps my colleagues suggest you to reinstall.

 

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11 Posts

April 27th, 2023 23:00

Hello.

I'm install this new packages:

diag-installer-x86_64-dellemc_s4100_c2338-r0-3.33.3.1-6-2018-02-05

Dell EMC Networking Firmware Updater V3.33.5.1-25 for S4112 Open Networking Switch

Dell EMC Networking ONIE Software V3.33.1.1-11 for S4112 Open Networking Switch

ssd-firmware-updater-3ie3-r0.3.00.7.0-1

Check version after install and reboot system. After install new OS10_Enterprise_10.5.4.7.204

But problem is still, I have same problem, after login see communicate "System is loading." (I'm wait more 2 hours, nothing happens)

What you reccomend do in this situation? or maybe i have wrong versions of sofware?

Moderator

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3.8K Posts

April 28th, 2023 00:00

At this point i suggest you to contact our technical support and see if problem is not hardware and if the switch should be replaced.

Thanks

1 Message

August 18th, 2023 12:49

I have the same problem. Did anyone resloved this yet? 

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