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7 Posts

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February 15th, 2023 00:00

N2024: Shut tw1/0/X interfaces if not present

Hello,

I have an N2024 switch and we use the 10g interface te1/0/1 but not any tw - two gig interfaces. The snmp in the monitoring messages

CRITICAL: Interface 'Tw1/0/1' Status : notPresent (admin: up) - Interface 'Tw1/0/2' Status : notPresent (admin: up)

we are not using any two gig interfaces. How can I shut these interfaces? I tried interface tw1/0/1 but they do not exist.

Best Regards

 

Moderator

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9.4K Posts

February 15th, 2023 06:00

Waltdrus,

 

Would you confirm what firmware revision the switch is at, or is it up to date? If behind would you update the switch and see if that helps?

 

Also would you confirm the results from a Show interface status, is anything listed there for the port?

 

Let me know.

 

1 Rookie

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7 Posts

May 15th, 2023 06:00

Hi Chris,

thank you for your reply. And sorry I have just seen you answer right now. The show version command shows

HW Version........................ 5
CPLD Version...................... 17

unit active backup current-active next-active
---- ----------- ----------- -------------- --------------
1 6.3.3.9


Do you think a firmware update would solve the problem? How could I download the firmware? If I enter the serial of the device in my dell account, the device does not show up.

Best Regards

Moderator

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3.8K Posts

May 15th, 2023 07:00

Hello,

yes you can find last firmware here
https://dell.to/3Mos26J

 

It is under N2000 series.

Please can you update and see if it solves?

Thanks

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