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November 18th, 2020 13:00

Inadvertently reformatted N1524P

I was trying to reset an N1524P to factory defaults and inadvertently selected the option to reformat the filesystem instead.

Now the switch boots only to a u-boot menu. I tried to reload the firmware via TFTP, but I get an Error: Ethernet external port not connected.

I've found instructions to n2000 series but it has different specifications, as no 'oob port' or 'loady' command.

How can I recover this switch?

Moderator

 • 

27.1K Posts

November 20th, 2020 00:00

Hello,

as suggested by Dylan in this conversation:

https://dell.to/3pJIKjC

 

The single best recommendation I can make to you is to contact support.

Please let me know if this works.

Thanks

Marco

Moderator

 • 

27.1K Posts

November 19th, 2020 04:00

Hello!

thanks for contacting us.

Try to perform these steps

Download this firmware (it is not the latest one)

https://dell.to/32ZDgr9

 

in the zip file you have the pdf about how to upgrade the switch.

You can see page 9 Switch recovery Procedure

 

Please follow the procedure to recovery.

Thanks
Marco

 

 

5 Posts

November 19th, 2020 08:00

Marco.

It doesn't have the " Boot Main Menu" option...

Only "u-boot" prompt...

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