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January 8th, 2024 20:51

Ethernet 1/1/12 is up, line protocol is down

Hello All,

Please i need you assitance if anyone had the same situation ,i have pluuged one Cisco SFP 1G on the the switch (Dell s4128f-on) the problem is the its always showing that the  SFP28 type is SFP28 25GBASE-SR-AOC-100.0M ,and the line protocol is down,

I have used below commands but status is still same. 

TOR-05# configure terminal 
TOR-05(config)# allow unsupported-transceiver
TOR-05(config)# unlock third-party transceiver
TOR-05(config)# end
TOR-05# commit 
TOR-05# write memory

here is the show interface result 

TOR-05# show interface ethernet 1/1/12
Ethernet 1/1/12 is up, line protocol is down
Hardware is Eth, address is e8:65:5f:10:b5:0c
    Current address is e8:65:5f:10:b5:0c
Pluggable media present, SFP28 type is SFP28 25GBASE-SR-AOC-100.0M
    Wavelength is 16652
Interface index is 27
Internet address is not set
Mode of IPv4 Address Assignment: not set
Interface IPv6 oper status: Disabled
MTU 1532 bytes, IP MTU 1500 bytes
LineSpeed 0, Auto-Negotiation off
Flowcontrol rx on tx off
ARP type: ARPA, ARP Timeout: 60
Last clearing of "show interface" counters: 23 weeks 1 day 08:08:02
Queuing strategy: fifo
Input statistics:
     0 packets, 0 octets
     0 64-byte pkts, 0 over 64-byte pkts, 0 over 127-byte pkts
     0 over 255-byte pkts, 0 over 511-byte pkts, 0 over 1023-byte pkts
     0 Multicasts, 0 Broadcasts, 0 Unicasts
     0 runts, 0 giants, 0 throttles
     0 CRC, 0 overrun, 0 discarded
Output statistics:
     0 packets, 0 octets
     0 64-byte pkts, 0 over 64-byte pkts, 0 over 127-byte pkts
     0 over 255-byte pkts, 0 over 511-byte pkts, 0 over 1023-byte pkts
     0 Multicasts, 0 Broadcasts, 0 Unicasts
     0 throttles, 0 discarded, 0 Collisions,  wred drops
Rate Info(interval 30 seconds):
     Input 0 Mbits/sec, 0 packets/sec, 0% of line rate
     Output 0 Mbits/sec, 0 packets/sec, 0% of line rate
Time since last interface status change: 23 weeks 1 day 08:03:51

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3.9K Posts

January 9th, 2024 05:48

Hi,

 

Do you have a picture of the Cisco SFP that you have used on port 12?

 

What is the firmware/OS of your switch currently?

 

Can you try running this command on interface level, #speed 1000 to check if it helps. 

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3 Posts

January 9th, 2024 06:49

Dear @DELL-Joey C​ 

Unfortunately, I don’t have SFP Picture .  I will try to get it.

I tried to with #speed 1000 it not help me on this firmware / OS

Below is firmware / OS

OS Version: 10.5.2.7
Build Version: 10.5.2.7.374
Build Time: 2021-07-28T04:48:16+0000
System Type: S4128F-ON
Architecture: x86_64

Moderator

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3.9K Posts

January 10th, 2024 00:44

Hi,

 

Can you please update the OS to 10.5.6.0, and you mentioned the command #speed 1000 did not help, did it give you an error or the media still shows 25G? Let us know more about the SFP when you manage to get a picture of it. 

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3 Posts

January 10th, 2024 10:25

@DELL-Joey C​ 

It,s not giving any error . To upgrade i need to take approval that will take time from managment. 

TOR-01# show interface ethernet 1/1/9 
Ethernet 1/1/9 is up, line protocol is down
Description: *TM-DDEI*
Hardware is Eth, address is cc:48:3a:db:96:d6
    Current address is cc:48:3a:db:96:d6
Pluggable media present, SFP28 type is SFP28 25GBASE-SR-AOC-100.0M
    Wavelength is 16652
Interface index is 25
Internet address is not set
Mode of IPv4 Address Assignment: not set
Interface IPv6 oper status: Disabled
MTU 1532 bytes, IP MTU 1500 bytes
LineSpeed 0, Auto-Negotiation off
Flowcontrol rx on tx off
ARP type: ARPA, ARP Timeout: 60
Last clearing of "show interface" counters: 42 weeks 2 days 19:07:38
Queuing strategy: fifo
Input statistics:
     55760031 packets, 11815526640 octets
     1069 64-byte pkts, 41597330 over 64-byte pkts, 5314714 over 127-byte pkts
     4119630 over 255-byte pkts, 288635 over 511-byte pkts, 4438653 over 1023-byte pkts
     429901 Multicasts, 1608577 Broadcasts, 53721553 Unicasts
     0 runts, 0 giants, 0 throttles
     0 CRC, 0 overrun, 0 discarded
Output statistics:
     211021133 packets, 48114599595 octets
     19289003 64-byte pkts, 154642771 over 64-byte pkts, 7483914 over 127-byte pkts
     5935351 over 255-byte pkts, 1888439 over 511-byte pkts, 21781655 over 1023-byte pkts
     80230106 Multicasts, 75865321 Broadcasts, 54925706 Unicasts
     0 throttles, 236 discarded, 0 Collisions,  wred drops
Rate Info(interval 30 seconds):
     Input 0 Mbits/sec, 0 packets/sec, 0% of line rate
     Output 0 Mbits/sec, 0 packets/sec, 0% of line rate
Time since last interface status change: 2 weeks 1 day 22:16:55


TOR-01# show running-configuration interface ethernet 1/1/9
!
interface ethernet1/1/9
 description *TM-DDEI*
 no shutdown
 switchport access vlan 220
 speed 1000
 flowcontrol receive on

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