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Dzung042

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October 20th, 2022 23:00

dell s6000 Stack

Hello!

I have two dell S6000 config stack but I got error "card problem" anyone tell me how to debug this ?

--  Stack Info  --
Unit  UnitType     Status         ReqTyp          CurTyp          Version     Ports
------------------------------------------------------------------------------------
  0   Member       not present                    
  1   Management   online         S6000           S6000           9.14(2.16)  128     
  2   Standby      card problem                   unknown                     -     
  3   Member       not present                    
Dell# show system stack-ports 
Topology: Daisy chain
Interface  Connection    Link Speed      Admin     Link  
                           (Gb/s)        Status    Status
---------------------------------------------------------
  1/120       2/120         42             up        up
  1/124                     42             up        down
  2/120       1/120         unknown        up        up
  2/124                     unknown        up        down

DELL-Erman O

Moderator

 • 

2.8K Posts

October 21st, 2022 04:00

Hello, please check here: https://dell.to/3shT8Sh

Recover from a Card Problem State on a Stack

If a unit added to a stack has a different Dell EMC Networking OS version, the unit does not come online and Dell EMC Networking OS cites a card problem error.

To recover, disconnect the new unit from the stack, change the Dell EMC Networking OS version to match the stack, and then reconnect it to the stack.

Example of Card Problem Error on a Stack - Different Dell EMC Networking OS Versions

DellEMC#show system brief

Stack MAC                  : 90:b1:1c:f4:a7:c7
Reload-Type                : normal-reload [Next boot : normal-reload]

--  Stack Info  --
Unit  UnitType     Status         ReqTyp          CurTyp          Version     Ports
------------------------------------------------------------------------------------
  0   Member       not present    S6000           unknown                      128
  1   Member       not present
  2   Standby      online         S6000           S6000           1-0(0-3387)  128
  3   Member       not present    S6000
  4   Member       not present
  5   Management   online         S6000           S6000           1-0(0-3387)  128

--  Power Supplies  --
Unit   Bay   Status       Type    FanStatus   FanSpeed(rpm)
---------------------------------------------------------------------------
  2     0    up           AC      up          6720
  2     1    up           AC      up          6688
  5     0    up           AC      up          6688
  5     1    down         UNKNOWN down        0

--  Fan  Status  --
Unit Bay   TrayStatus  Fan0    Speed   Fan1    Speed
------------------------------------------------------------------------------------
 2    0     up          up      7072    up      6971
 2    1     up          up      7021    up      7021
 2    2     up          up      7021    up      6971
 5    0     up          up      7021    up      7123
 5    1     up          up      6971    up      7021
 5    2     up          up      7021    up      6971

Speed in RPM

Hope that helps!

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