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November 9th, 2023 02:04

Dell S4048 Switch Standby Stack Unit Failure

I have a Dell S4048 switch version 9.14(1.1) in a stack and last week I replaced the stack-unit because it was failing to respond. I tried to console in to the faulty device, but when I connected to the port nothing came up. 

Yesterday the same thing happened with the unit that I replaced just last week and when I tried to connect via the console port nothing came up. 

I'm using a QSFP 40GBASE-CR4-3M cable for the stack cable. 

Has anyone had this problem before with a stack unit?

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5.1K Posts

November 9th, 2023 07:33

Hello thanks for choosing Dell.
This is what I'd try:

1. Remove all PSU units and all FANS and wait for 2 minutes
2. plugin single PSU unit and 2 FANs into switch (faulty switch)
3. power on the switch and then try to console in
4. firmware upgrade to the latest version also needed

Respectfully,

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