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February 10th, 2025 13:52

Dell EMC password recovery without resetting

Hi 

Please advise on how would recover the password for a DELL EMC switch without resetting my current configs.

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9.4K Posts

February 10th, 2025 18:09

Thuso,

 

Without specifics on the switch type I will give you the general steps for both series.

For N series switches the process can be found here

For S series switches the process can be found here

 

Let me know if this helps.

 

 

 

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February 11th, 2025 09:15

@DELL-Chris H ​ Thank you for the feeback I will test and let you know if I came right the switch in question is the: DELLEMC N1548P-48-PWR

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February 26th, 2025 10:30

@DELL-Chris H ​ The switch upon booting is showing me information that is not readable and hangs there I am unable to type esc or see the information required to enter the bios window please see below:

Kind Regards 

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February 26th, 2025 10:52

I have rebooted again and now is showing me the below what must I press to enter the bios

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2.8K Posts

February 26th, 2025 11:27

Hi,

Could you give us more detail, What is your switch model and OS version?

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6 Posts

February 26th, 2025 12:14

@DELL-Erman O​ the switch model is a Dell EMC S4128F-ON and the OS version is Debian GNU/Linx 9 (OS10) please see below:

I want to recover the password without resseting my current password I am unable to go into the GUI when I do a CTRL-E or CTRL-B please advise on how I can recover the password with resseting I am taking over from the previous engineer and need to manage the switch.

Kind Regards

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February 26th, 2025 12:15

@Thuso​ I meant to say I want to recover the password or set a new password without resetting the switch.

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2.8K Posts

February 26th, 2025 13:41

Thank you for your feedback I did some research about that. At first, if you see unreadable text during boot, it might be a problem with the console connection, baud rate, or terminal settings. Recovering the password without a reset is usually tough and often not possible for security reasons. The usual way to recover a password is to reset the device to factory settings, which you're trying to avoid. If you're using a USB-to-serial adapter, try a different one or make sure the drivers are installed correctly. You can also try the Linuxadmin method with this link andvideo, or consider these other methods. Restroe factory default onpg823  or SmartFabric OS10: Password Recovery

 

Hope that helps!

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