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April 22nd, 2015 10:00

windows 2012 exchange dag 2013 backup failure

Hi

Need help. I am getting the blow error.

APPLICATIONS:\Microsoft Exchange 2013: Backup of [APPLICATIONS:\Microsoft Exchange 2013] failed

fully initialized. Required for Exchange 2010 or Exchange 2013.

nsrsnap_vss_save: Exchange federated .. Backup state selected is PREFERRED or ALL which will select passive if available on any node, else select active. This method will capture all mounted DBs.

nsrsnap_vss_save: Exchange federated .. A preferred server order list has been provided.

nsrsnap_vss_save: Exchange federated .. Server order checked for DBs:

    alsex3

    ALSEX4

nsrsnap_vss_save: Exchange federated ..  Databases in DAG have been evaluated for backup..continuing.

99143:nsrsnap_vss_save:

99147:nsrsnap_vss_save:nsrsnap_vss_save: Exchange federated .. These Exchange databases have not been added to the backup list.

99148:nsrsnap_vss_save:The Exchange database may be a standalone or Public Folder and identified to be skipped.

99149:nsrsnap_vss_save:The current state of the DB does not match the configured backup state identifed, is dismounted or suspended.

99143:nsrsnap_vss_save:

Starting slave backup job on host : alsex3.

51340:nsrsnap_vss_save:jobhandler(305): Created Job ID: 1728335

                Save command: nsrsnap_vss_save.exe -s alsdnw.ialch.co.za -g Exchange -m ALSEX4.ialch.co.za -l full -W 78 -LL -z alsexdag1.ialch.co.za -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A CIRCULAR_PROMOTION_POLICY=Promote -A NSR_FEDERATED_BACKUP=yes -A NSR_FEDERATED_PSOL=alsex3,ALSEX4 -A NSR_EXCH_INCL_SA=FALSE -A NSR_ALT_PATH=e: -A NSR_EXCH2010_DAG=ALSEXDAG1.ialch.co.za -A NSR_EXCH2010_BACKUP=ALL -A NSR_EXCH_CHECK=no -A NSR_CHECK_JET_ERRORS=NONE -A NSR_PARENT_JOBID=1728271 -A snap_sessionid

95937:nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsnsrsnap_vss_save: Exchange federated ..Updated saveset response with hresult 0x54f.

Internal error.

102333 1429718875 3 0 0 13228 9092 0 alsex4.ialch.co.za nsrsnap_vss_save NSR error 21 Exiting with failure. 0

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124 Posts

April 29th, 2015 23:00

Hi

I have now done this and seems to have been successful.

Hi Agracci,

Those are not NMM related services although they could play some role in the backup process, specially EMC VSS provider.

Anyway, can you please check that the service "Replication Manager Client for RMAgentPS" is started, and with log on account "Local System".

There is a chance that either Replication Manager or PowerSnap were not installed correctly. Can you please double check that in Control Panel -> Add/Remove programs?

Also, was there any previous version of Replication Manager or PowerSnap installed on that client?

Thank you.

Carlos.

Hi Agracci,

Despite this threat has been treated in several posts before, please see below the answer:

The main issue here is that Replication Manager Exchange interface couldn't start because of the credentials.

please open services.msc, scroll down to Replication Manager Exchange interface, right clock on it and go to Log On tab.

Please select a user name and password with the following permissions:

Exchange Organization member

Domain Administrator

Local Administrator

Also check in the DCOM components this same service, and please select the same credentials.

Then try to manually start up the service.

If it starts then stop it (This service has to be in manual mode) and run a backup.

Thank you.

Carlos.

87 Posts

April 22nd, 2015 11:00

Hi boerbokrib

Execute the config checker and load the output file.

Regards,

Elvin...

1.7K Posts

April 22nd, 2015 11:00

Hi boerbokrib

Quick question, do you intend to backup active or passive DB's?

Can you please change the following variable accordingly?:

 

NSR_EXCH2010_BACKUP=preferred

Also, can you please try by changing the following variable to a value of "TRUE"?

NSR_EXCH_INCL_SA=TRUE

Thank you,

Carlos

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124 Posts

April 22nd, 2015 12:00

Hi Elvin

attached as requested.

1 Attachment

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124 Posts

April 22nd, 2015 12:00

Hi

as per original posting attachment my settings are as follows

NSR_SNAP_TYPE=vss

CIRCULAR_PROMOTION_POLICY=Promote

NSR_FEDERATED_BACKUP=yes

NSR_FEDERATED_PSOL=alsex3,ALSEX4

NSR_EXCH_INCL_SA=FALSE

NSR_ALT_PATH=e:\

NSR_EXCH2010_DAG=ALSEXDAG1.ialch.co.za

NSR_EXCH2010_BACKUP=preferred

NSR_EXCH_CHECK=no

NSR_CHECK_JET_ERRORS= NONE

with me changing to NSR_EXCH_INCL_SA=True

I have also changed this setting

NSR_ALT_PATH=E:\SNAPS

87 Posts

April 22nd, 2015 13:00

Hi boerbokrib,

can u check snapshot created in the windows ?

1. command prompt

2 .diskshadow

3. list shadows all

4 .delete shadows all

Open my computer right click select "configure shadows copies"

On each server disk select and configure maximum size setting no limit.

down networker services.

net stop nsrexecd /y

rename temporary networker (C:\program files\Emc networker/nsr/tmp to tmp.old).

up services

net start nsrexecd

net start nsrpsd

running the backup again.

Regards,

Elvin...

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124 Posts

April 22nd, 2015 13:00

hi

Have attached latest nmm,raw log

1 Attachment

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124 Posts

April 27th, 2015 23:00

Hi Elvin

did as stated but still getting the same error.

APPLICATIONS:\Microsoft Exchange 2013: Backup of [APPLICATIONS:\Microsoft Exchange 2013] failed

backup for Exchange DAG.

96585:nsrsnap_vss_save:NMM .. Initialization success -- Exchange shell successfully initialized. Required for Exchange 2010 or Exchange 2013.

nsrsnap_vss_save: Exchange federated .. Only backup databases that are in active state.

nsrsnap_vss_save: Exchange federated .. A preferred server order list has been provided.

nsrsnap_vss_save: Exchange federated .. Server order checked for DBs:

    alsex3

    ALSEX4

nsrsnap_vss_save: Exchange federated ..  Databases in DAG have been evaluated for backup..continuing.

99143:nsrsnap_vss_save:

99147:nsrsnap_vss_save:nsrsnap_vss_save: Exchange federated .. These Exchange databases have not been added to the backup list.

99148:nsrsnap_vss_save:The Exchange database may be a standalone or Public Folder and identified to be skipped.

99149:nsrsnap_vss_save:The current state of the DB does not match the configured backup state identifed, is dismounted or suspended.

99145:nsrsnap_vss_save:           DB Mailbox_Database_01

99145:nsrsnap_vss_save:           DB Mailbox_Database_02

63320:nsrsnap_vss_save:NMM has detected that no valid saveset entries have been requested.

nsrsnap_vss_save: Exchange federated ..Updated saveset response with hresult 0x57.

Internal error.

102333 1430150503 3 0 0 1368 12892 0 alsex3.ialch.co.za nsrsnap_vss_save NSR error 21 Exiting with failure. 0

1.7K Posts

April 28th, 2015 01:00

Hi,

As noted in earlier posts, can you please make the following changes and let us know the results?:

NSR_EXCH2010_BACKUP=passive

 

Also, can you please change the following variable to a value of "TRUE"?

 

NSR_EXCH_INCL_SA=TRUE

Please let us know the outcome of these changes.

Thank you,

Carlos

1.7K Posts

April 28th, 2015 02:00

Hi boerbokrib

Maybe I didn't express myself correctly. What I meant is for you to set the correct value, if you are going to backup active or passive, so I wanted you to change that value accordingly (either passive or active).

so please set the value passive, if you want to backup the passive DB's, or set to active if you prefer to backup the active DB's.

Thank you,

Carlos

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124 Posts

April 28th, 2015 02:00

Hi Carlos

just would like to confirm

in earlier post you requested as below.

Carlos Rojas (to Update FirstName Mc naughton) 6 days ago

Hi boerbokrib

Quick question, do you intend to backup active or passive DB's?

Can you please change the following variable accordingly?:

 

NSR_EXCH2010_BACKUP=preferred

 

Also, can you please try by changing the following variable to a value of "TRUE"?

 

NSR_EXCH_INCL_SA=TRUE

 

Thank you,

Carlos


I made changes as follows.

Hi

as per original posting attachment my settings are as follows

NSR_SNAP_TYPE=vss

CIRCULAR_PROMOTION_POLICY=Promote

NSR_FEDERATED_BACKUP=yes

NSR_FEDERATED_PSOL=alsex3,ALSEX4

NSR_EXCH_INCL_SA=FALSE

NSR_ALT_PATH=e:\

NSR_EXCH2010_DAG=ALSEXDAG1.ialch.co.za

NSR_EXCH2010_BACKUP=preferred

NSR_EXCH_CHECK=no

NSR_CHECK_JET_ERRORS= NONE

with me changing to NSR_EXCH_INCL_SA=True

I have also changed this setting

NSR_ALT_PATH=E:\SNAPS

So now you would like me to change

NSR_EXCH2010_BACKUP=Passive

1.7K Posts

April 28th, 2015 03:00

Hi boerbokrib

This is either a configuration issue or name resolution problem.

Please ensure that all nodes of the DAG can resolve NW server's name and vice versa.

If using DNS make sure you can run forward and reverse lookups.

Make sure the group is added to the media pool, so please open pool properties and in the advanced tab make sure the group is selected.

Also, if using Data Domain and Client Direct option, make sure the nodes can resolve the name of the DD box and vice versa.

Can you please check the file called "servers" under /nsr/res folder in the nodes, and comment any name that might appear there? After that please stop NW services (including Replication Manager AgentPS and Replication Manager Exchange Interface), rename the /nsr/tmp folder in the nodes and start services again, except for Replication Manager Exchange Interface, as that is a manual service and will be started during the backup operation.

Thank you,

Carlos


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124 Posts

April 28th, 2015 03:00

Hi

Have change it to active and now getting errors as per attachment.

1 Attachment

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124 Posts

April 28th, 2015 03:00

Hi Sorry

I had set it to preferred as per documentation on page 75. I have reread it and think I now understand what you are saying. So have set it to active and will rerun and revert back to you.

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124 Posts

April 28th, 2015 04:00

Hi

Carlos

I have done a disk-shadow delete i have check the forward and reverse lookup. I have commented out the alsdnw.ialch.co.za entry in the servers file.

I have checked the pool properties and added the group under data source.

I have renamed the tmp file and stopped and started services. i have also done forward and reverse lookup for the data domain.

I am now getting a success and failure. as per attachment.

what does this mean?

95937:nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsnsrsnap_vss_save: Exchange federated ..Updated saveset response with hresult 0x54f.

Internal error.

102333 1430220820 3 0 0 19928 19520 0 alsex3.ialch.co.za nsrsnap_vss_save NSR error 21 Exiting with failure. 0

There is only one mailbox on this server for testing before goes live and rest of mailboxes are transferred across. Could this cause an issue?

I have now changed it to passive and will see what happens.

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