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4315
December 28th, 2015 10:00
VSS_E_WRITERERROR_RETRYABLE
Hi Everybody,
We are running Exchange2010 DAG with 3 nodes. We were using 2 of them before and we decided to add a new one in the DAG. We installed and configured this new node as client resource in NMC. The backup with NMM 3 sp1 was successful before. But now, when we try to backup the DAG we receive an error like
49931:nsrsnap_vss_save:RM .. 027114 ERROR:Exchange Replication Service is stable. The error is VSS_E_WRITERERROR_RETRYABLE. The code is: 0x800423f3. Check the application event log for more information.
Can anyone help us to solve this problem please?
No Events found!
lyso1985
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2 Posts
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January 11th, 2016 00:00
Hi Carlos
The config checker passed with fail in MAPI but I went forward. Finally we find the solution by checking the event log on thé client server concerned: it was à crash in nsrsnap app. After verifying versions, we saw that we install networker client 8.2.1 with NMM 3sp1 which was not supported with exchange 2010 and networker server 8.1
After uninstall and install the supported client version 8.1.2 it works
Envoyé depuis un mobile Samsung.
ahmarad
33 Posts
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December 29th, 2015 15:00
Config checker was passes all the test
While installing nmm ??
crazyrov
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1.3K Posts
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January 3rd, 2016 23:00
Can you also check the application event log to see if you can find a more detailed error in there ?
Marcin_Wolny
3 Posts
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January 5th, 2016 03:00
You should check the Event Log to see if there are any errors listed there. The "retryable error" is not an easy one to diagnose.
Also suggest to enable verbose Exchange VSS Writer Event logging via PowerShell.
To do this from a PowerShell commend:
C:\Windows\system32>get-eventloglevel *vss* | Set-EventLogLevel -Level expert
C:\Windows\system32>get-eventloglevel *vss*
Identity / EventLevel
-----------------------------
MSExchange Repl\Exchange VSS Writer / Expert
To set this back to normal when it has captured the log, again from a PowerShell command:
get-eventloglevel *vss* | Set-EventLogLevel -Level lowest
Vakil
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January 5th, 2016 10:00
"Exchange Replication Service is stable"
CarlosRojas
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January 10th, 2016 23:00
Hi lyso1985
Could you please attach the nmm.raw file from the node failing as well as the one from the main node where the DAG resource is currently running?
Does config checker pass with no issues?
Thank you,
Carlos