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December 28th, 2015 10:00

VSS_E_WRITERERROR_RETRYABLE

Hi Everybody,

We are running Exchange2010 DAG with 3 nodes. We were using 2 of them before and we decided to add a new one in the DAG. We installed  and configured this new node as client resource in NMC. The backup with NMM 3 sp1 was successful before. But now, when we try to backup the DAG we receive an error like

49931:nsrsnap_vss_save:RM .. 027114 ERROR:Exchange Replication Service is stable. The error is VSS_E_WRITERERROR_RETRYABLE.  The code is: 0x800423f3. Check the application event log for more information.

Can anyone help us to solve this problem please?

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2 Posts

January 11th, 2016 00:00

Hi Carlos

The config checker passed with fail in MAPI but I went forward. Finally we find the solution by checking the event log on thé client server concerned: it was à crash in nsrsnap app. After verifying versions, we saw that we install networker client 8.2.1 with NMM 3sp1 which was not supported with exchange 2010 and networker server 8.1

After uninstall and install the supported client version 8.1.2 it works

Envoyé depuis un mobile Samsung.

33 Posts

December 29th, 2015 15:00

Config checker was passes all the test

While installing nmm ??

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1.3K Posts

January 3rd, 2016 23:00

Can you also check the application event log to see if you can find a more detailed error in there ?

January 5th, 2016 03:00

You should check the Event Log to see if there are any errors listed there.  The "retryable error" is not an easy one to diagnose.

Also suggest to enable verbose Exchange VSS Writer Event logging via PowerShell.
To do this from a PowerShell commend:

C:\Windows\system32>get-eventloglevel *vss* | Set-EventLogLevel -Level expert
C:\Windows\system32>get-eventloglevel *vss*

Identity /   EventLevel
-----------------------------
MSExchange Repl\Exchange VSS Writer     /   Expert

To set this back to normal when it has captured the log, again from a PowerShell command:

get-eventloglevel *vss* | Set-EventLogLevel -Level lowest

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35 Posts

January 5th, 2016 10:00

  • VSS_E_WRITERERROR_RETRYABLE: indicates that retrying without reconfiguration might work. If the writer continues to return the error after several retries, try restarting the service that hosts the writer. The following writers are hosted in the VSS service: registry writer, COM+ class registration database writer, shadow copy optimization writer, and Automated System Recovery (ASR) writer. If the writer belongs to an application that hosts the writer in its own process, try restarting the application. Windows Server 2003 and Windows XP: The following writers are hosted in the VSS service: registry writer, COM+ class registration database writer, application event log writer, and Microsoft SQL Server 2000 Desktop Engine (MSDE) writer


  • Also this indicates a previous error had occured and now it is stable, you can again run the backup and check.


"Exchange Replication Service is stable"

1.7K Posts

January 10th, 2016 23:00

Hi lyso1985 

 

Could you please attach the nmm.raw file from the node failing as well as the one from the main node where the DAG resource is currently running?

 

Does config checker pass with no issues?

 

Thank you,

Carlos

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