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September 7th, 2015 12:00

VBA de-commission option is unavailable

On page 72 of the VMware Integration Guide for 8.2 SP1 it is said that it is possible to decommission VBA

https://support.emc.com/docu57703_NetWorker-8.2-SP1-VMware-Integration-Guide.pdf?language=en_US

NMC includes the option to decommission a VMware Backup Appliance when problems occur. To decommission the appliance, right-click the appliance and select Decommission from the drop-down. The dialog shown in the following figure displays.

However no such menu option is available. I use user administrator and the only available user in this NetWorker installation

vba-decom-problem3.png

September 8th, 2015 10:00

Today I can see a new KB on support.emc.com and I guess it is because someone read this thread

https://support.emc.com/kb/204064

Goal: Describes procedure to delete/remove a VBA Node. Procedure involves deleting backups taken through VBA Node


Resolution:

VBA Node delete/remove is not recommended by EMC as a troubleshooting step. For any assistance with troubleshooting issues, Please Contact EMC Support for Assistance.

If you need to remove VBA Node, please contact EMC GLOBAL SERVICES PERSONNEL AND EMC AUTHORIZED SERVICE PARTNERS ONLY.

September 8th, 2015 05:00

hi

I don't know if this will help you but

have selected diagnostic mode on view tab of NMC ?

regards,

-Nicola

September 8th, 2015 05:00

Yes, enabling Diagnostic Mode is the first thing I tried. It didn't help.

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