upgrade NW error : a valid host name of the authentication server is required

You will need to contact support to clear the current upgrade process and start over.

Hi Zinc

yes you right

avi-cli 1.2.3.4 --password password --install NveUpgrade-19.1.0-124.avp
ERROR: main: another package is already active

This error is also known from the initial installation of the NVE software. Make sure that your connection to the internet is fine.

If you use NVE without any change, it will assign a DHCP address to the only NIC. During the install process, the software will then contact the internet, obviously to verify the certificates. If the connection is broken, it will pause the process at step 17 of 28 with the exact same error.

Unfortunately, customers do not want to get their NW servers permanently connected to the internet and they add another NIC, disconnecting DHCP after the install process. If this is not properly done, the result will be the same error. In this case SSH to the server, correct the problem from the command line (not so funny for a rare linux user) and just retry the step by hitting the appropriate button.

solved : i did changes at configure.sh script and authname of server put directly to the script.

Pavel 

Pavel,

Can you remember what you changed in the script?

I've tried changing DEFAULT_AUTHHOST=`hostname` to the actual hostname in `quotes` and "quotes" but it still doesn't put the hostname into the nmc_ui_config.txt file - and this is over-written each time.

Alan.

@

Sorry, what do you mean?

@alan_deane, I suggest you to reach out to support for this issue that you are having.