Unable to perform GLR for Hyper-V VM's

Hi All ,

I am unable to perform Granular level Recovery for Hyper -V Cluster backups .

When trying to recover any of the VM's that are backed up , i  am getting below error :

please help Anyone

Networker Server version : 9.2

NMM :9.2

Module : Hyper-V VSS backups

Selecting Granular View

Mounting virtual machine "xxx.com". Start time: 24/11/2017 16:05:58

Starting mount of VM 'xxx.com' virtual Hard Disk file '3E77CDEE-D1AC-443B-B887-5A0CF1D18066'

The following saveset IDs were found for the selected VM:

Saveset id: 2635554572,  savetime: 1511481121

Creating BBB volume...

Starting Microsoft iSCSI Initiator Service...

Successfully started Microsoft iSCSI Initiator Service.

BBB mount failed with error: Unable to establish the recover session.

Failed to create BBB volume on mount path ''. Terminating the mount operation.

Mounting of VM 'xxx.com' virtual Hard Disk file '3E77CDEE-D1AC-443B-B887-5A0CF1D18066' was unsuccessful.