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5 Posts
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5470
April 13th, 2015 12:00
Unable to backup mapped drive - Networker 8.1
I've been unsuccessful at attempting to back up a mapped drive. I have a QNAP NAS which has a Windows-based file share on it, and I've mapped a drive from my Networker 8.1 (on Windows 2012 R2) server to it. The Networker service itself runs under the Local System account. I've created a new client record (for the Networker server) listing the UNC path in the saveset field. On the Apps & Modules tab I've entered in an AD user account which has access to the share (also tried an account local to the NAS). I've tried using "save -L" as the save operations command. None of this seems to work, and below are examples of some of the errors that I receive.
4221:save: Invalid save operations resource string cannot be processed.
94693:save: The backup of save set '\\uninas1\files' failed.
Cannot authenticate the user: Permission denied
I even tried using a client server that wasn't the Networker server itself, and still received these errors. Am I missing something?
nmc2
268 Posts
0
April 14th, 2015 04:00
Try changing the backup command to 'save -xL'
-x is used for cross mount point backups.
crazyrov
4 Operator
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1.3K Posts
0
April 14th, 2015 02:00
On one of the client machines have the nsrexecd service run with this user credentials. Then try to take the backup trough that client.
jplowick
5 Posts
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April 14th, 2015 08:00
Unfortunately neither of those worked. I setup the Networker client service to run under a domain admin account (for testing purposes) for one of my servers. I create a client record for this server with the saveset of "\\uninas1\files\" (also tried the IP instead of the DNS name). I also filled in the remote user section with the same domain admin account (since it has rights to this file share). The save command was set to "save -xL". With this configuration, I ended up with the error "Cannot run savefs: A required privilege is not held by the client. (Win32 error 0x522)". If I change the Networker client service back to run under the local system account, then I get this error "4221:save: Invalid save operations resource string cannot be processed."
jplowick
5 Posts
1
April 16th, 2015 08:00
I decided to open a support ticket with EMC and they helped me get it working. Just few items were in the wrong place in my client settings originally. So I'm just documenting them here to future searches.
Create a client record for the host server, in my case I was using my Networker server to back up the share.
On the General tab:
Save Set: = set to the UNC that you are wanting to back up
On the Apps & Modules tab:
Access Section: fill in user account which has rights to the UNC share (domain\username)
Backup command: save -xL
Save Operations: VSS:*=off
lolszak
1 Rookie
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2 Posts
1
July 1st, 2015 14:00
You do not have to use backup command: save -xL, just set save operations: VSS:*=off and remeber that Remote User should be: domain\user_name
Neos-vrn
2 Posts
0
April 11th, 2017 00:00
Thank you very much! Solution is working!