Unsolved
14 Posts
0
639
May 8th, 2021 02:00
Scalar I500 is not able to take web console
Hi Guys,
i have Scalar I500 and after powering on the I500 the operator panel is blank and not able to access the web console.
The scalar i500 was worked well before got fail
Kindly help me to resolve the issue
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bingo.1
2.4K Posts
2
May 8th, 2021 03:00
Hello,
this is now the second thread which you opened with respect to you I500.
If I understand your English correctly, it seems as if the jukebox seems to boot correctly but the display remains blank. Additionally you cannot connect to the built-in management web system.
Honestly - at this point in time - do you really expect NetWorker to be involved at all? - You better get in touch with your hardware vendor to investigate the problem.
Sundar107
14 Posts
0
May 10th, 2021 21:00
Hi Sir,
Is there any procedure to test the hardware?
bingo.1
2.4K Posts
0
May 10th, 2021 21:00
Most likely. Each major hardware today has integrated power-on-self-tests. Of course they will not work if something is broken so badly that this stage cannot be reached any more.
But only the jukebox manuals or the hardware service people will tell you the details.