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June 7th, 2023 05:00

read failed on No such file or directory

Hello guys .  I have problems solving this issue . 

the backup fails on some Savesets with messages like this : 

--- Job Indications ---
read failed on \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy18\Data\SharePoint\Logs\-20230606-1142.log: No such file or directory
cannot open dir "." (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy18\Data\SharePoint\Office Server\): No such file or directory
cannot open dir "." (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy18\Data\SQL Server\): No such file or directory
cannot open dir "." (\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy18\Data\VMware\): No such file or directory
File D:\Data\SharePoint\Logs\-20230606-1212.log could not be opened and was not backed up. (No such file or directory)
File D:\Data\SharePoint\Logs\-20230606-1242.log could not be opened and was not backed up. (The specified network resource or device is no longer available. (Win32 error 0x37))
File D:\Data\SharePoint\Logs\ could not be opened and was not backed up. (No such file or directory)
File D:\Data\SharePoint\ could not be opened and was not backed up. (No such file or directory)

 

there is also something like this, which looks similar : 

--- Job Indications ---
read failed on \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy108\$RECYCLE.BIN\S-1-5-21-907112402-3766131179-2979934366-340146\$RI2IM55: No error

the backups for the entire drive wont be completed because of this . it happens with full and incremental backups . 
backup command  save -a '"ignore-all-missing-system-files=yes"'   is set . 

I have a logasm directive . that is not helping as well 

<<"D:\Data\SharePoint\Logs">>
+logasm: .

One more thing is that VSS writers look OK .

it there something else I can do ? 

 

thanks !

 

 

4 Operator

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1.3K Posts

June 9th, 2023 04:00

Hail @MightyDuck03 !!
The error is coming from the VSS Snapshot. The Snapshot has reference to a file that is currently not available. One solution to it to reboot the server  to clear the VSS or you could try and delete the VSS snapshots to see if that helps. Refer the MS article here

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