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April 6th, 2022 19:00

No email alert for networker backup jobs

since last week the email alert from my networker backup jobs have stopped sending to our emails.

how do i check whether the smtp is working 

2.4K Posts

April 7th, 2022 01:00

Just verify your notifications and/or use NetWorker's smtpmail program to sent a test mail.

 

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112 Posts

April 7th, 2022 17:00

just realized that it is being blocked as i saw the mail logs on our smtp server.

"54+5.7.1+This+message+has+been+blocked+because+the+return+email+domain+is+invalid."

how do i changed the sender email?

currently its SYSTEM@netwrksvr.domain.local

2.4K Posts

April 8th, 2022 00:00

Simply use the 'online help':

E:\nsr\bin>smtpmail -?
Usage: smtpmail [-s subject] [-h smtphost] [-p port] [-f sender] recipient [recipient[...]]
E:\nsr\bin>

So '-t' should do the job.

 

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112 Posts

April 10th, 2022 18:00

the test mail works when i changed to < Private Email id removed. TOS76>which is the same as my email domain.

how do i email the sender email that is sending out from the networker program ?

2.4K Posts

April 11th, 2022 00:00

You must change all NW Notifications which send an e-mail appropriately:

 

NW_19_6_Example.jpg

 

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112 Posts

April 11th, 2022 18:00

what about those notification emails send out upon job completion ?

eg smtpmail -s "Subject" -h mailserver  myemailaddress  since most of the time it is using the server hostname as the sender mail address which is being blocked 

2.4K Posts

April 11th, 2022 23:00

Sorry my friend, but only YOU know YOUR environment.

If there are additional emails triggered by scripts etc. you better change these commands as well.

THINK.

 

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112 Posts

April 18th, 2022 23:00

managed to get some help from support. they provided a KB article to change the sending email address using this [-f sender]

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