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July 14th, 2023 01:00
Networker installation Could not get Authc Port. Config file does not exist
Good Day , when installing Networker 19.8 on Oracle Linux 8.7
when i reach the step /opt/nsr/authc-server/scripts/authc_configure.sh :
the result is
[
...
The Apache Tomcat will use "nw" as the host name.
The Apache Tomcat will use "9090" as the port number.
Creating the installation log in /opt/nsr/authc-server/logs/install.log.
Performing initialization. Please wait...
The installation completed successfully.
]
but i see the log install :
OS Version is Linux nw 5.15.0-3.60.5.1.el8uek.x86_64 #2 SMP Wed Oct 19 20:04:48 PDT 2022 x86_64 x86_64 x86_64 GNU/Linux
[2]: Validating existing configuration...
ERROR: Could not get Authc Port. Config file does not exist
valid jre found
Keystore type: JKS
Keystore provider: SUN
=============================
Configuration Status (AUTHC)
=============================
Parameter Retained Value/Reason
Tomcat Port No Config file does not exist. Cannot read AuthC Port
Java Path Yes /opt/nre/java/latest
CA CERT Path Yes /opt/nre/java/latest/lib/security/cacerts
KeyStore No Keystore doesn't exists
Admin Password No Authc DB doesn't exists
Validation Failed, Configuration would not be retained during upgrade.
when i start the networker daemons i get :
[root@nw linux_x86_64]# systemctl status networker
● networker.service - EMC NetWorker. A backup and restoration software package.
Loaded: loaded (/usr/lib/systemd/system/networker.service; enabled; vendor preset: disabled)
Active: active (running) since Thu 2023-07-13 23:30:16 CET; 16s ago
Process: 40455 ExecStart=/opt/nsr/admin/networker.sh start (code=exited, status=0/SUCCESS)
Tasks: 13
Memory: 44.3M
CGroup: /system.slice/networker.service
└─40473 /usr/sbin/nsrexecd
Jul 13 23:30:15 nw systemd[1]: Starting EMC NetWorker. A backup and restoration software package....
Jul 13 23:30:16 nw systemd[1]: Started EMC NetWorker. A backup and restoration software package..
[root@nw linux_x86_64]# hostname
nw
[root@nw linux_x86_64]# hostname -i
192.168.1.99 192.168.122.1
[root@nw linux_x86_64]# ping nw
PING nw (192.168.1.99) 56(84) bytes of data.
64 bytes from nw (192.168.1.99): icmp_seq=1 ttl=64 time=0.022 ms
64 bytes from nw (192.168.1.99): icmp_seq=2 ttl=64 time=0.035 ms
^C
--- nw ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1018ms
rtt min/avg/max/mdev = 0.022/0.028/0.035/0.008 ms
[root@nw linux_x86_64]# sudo lsof -i -P -n | grep LISTEN
systemd 1 root 41u IPv4 20495 0t0 TCP *:111 (LISTEN)
systemd 1 root 43u IPv6 20497 0t0 TCP *:111 (LISTEN)
rpcbind 762 rpc 4u IPv4 20495 0t0 TCP *:111 (LISTEN)
rpcbind 762 rpc 6u IPv6 20497 0t0 TCP *:111 (LISTEN)
cupsd 977 root 6u IPv6 27288 0t0 TCP [::1]:631 (LISTEN)
cupsd 977 root 7u IPv4 27289 0t0 TCP 127.0.0.1:631 (LISTEN)
sshd 978 root 3u IPv4 27769 0t0 TCP *:22 (LISTEN)
sshd 978 root 4u IPv6 27778 0t0 TCP *:22 (LISTEN)
dnsmasq 1861 dnsmasq 6u IPv4 33906 0t0 TCP 192.168.122.1:53 (LISTEN)
nsrexecd 40473 root 8u IPv6 117709 0t0 TCP *:7938 (LISTEN)
nsrexecd 40473 root 11u IPv6 117712 0t0 TCP *:9571 (LISTEN)
nsrexecd 40473 root 13u IPv6 117722 0t0 TCP *:9915 (LISTEN)
nsrexecd 40473 root 16u IPv6 117742 0t0 TCP *:8467 (LISTEN)
nsrexecd 40473 root 17u IPv6 115877 0t0 TCP *:7937 (LISTEN)
[root@nw linux_x86_64]# more /etc/hosts
127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain6
[root@nw linux_x86_64]# rpm -qa | grep lgto
lgtoclnt-19.8.0.2-1.x86_64
lgtonode-19.8.0.2-1.x86_64
lgtoauthc-19.8.0.2-1.x86_64
lgtoserv-19.8.0.2-1.x86_64
lgtoxtdclnt-19.8.0.2-1.x86_64
any help would be appreciated
crazyrov
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1.3K Posts
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July 17th, 2023 01:00
@Hachem_Zit ! First you might want to check if NetWorker server is compatible with Oracle Linux. You can do this here - https://elabnavigator.dell.com/eln/elnhome. Unfortunately I dont have access to this portal at the moment so I cannot check this for you.
If its is compatible, can you check if the post 9090 is free using the command netstat -nltp.
If this is already being used by another application you might have to shut it down and then try /opt/nsr/authc-server/scripts/authc_configure.sh again.
Hachem_Zit
1 Rookie
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6 Posts
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July 17th, 2023 02:00
Hi everyone , thanks for your help it's a missing package it did not say missing package anywhere in the logs
Solution : yum install libncursesw.so.5\(\)\(64bit\)
barry_beckers
393 Posts
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July 20th, 2023 00:00
I would have expected it should have mentioned this during installation? I prefer using yum so that also missing packages are installed. Or did it not fail or what procedure did you use? One has to closely look at and for any errors reported during install. Might be easily overlooked.
NW19.8 install guide states for RHEL7 and later and centos:
Manually download and install the following Linux operating system packages. The NetWorker installation fails when these
packages do not exist on the host:
● ksh
● glibc.i686 0:2.17-55.el7 or later
● nss-softokn-freebl.i686 0:3.15.4-2.el7 or later
● libncursesw.so.5
RHEL9 had issues when trying to upgrade to nw19.7, due to missing libncursesw.so.5. As Oracle linux is RHEL based, you might get a similar issue there.
https://www.dell.com/support/kbdoc/en-us/000204499/unable-install-networker-on-rhel9?lang=en
"NetWorker: Unable to install NetWorker on RHEL9 missing library libncursesw.so.5"
Symptoms
Cause
Resolution
Workaround:
Install ncurses.rpms library package provided in NWREE-24299 on RHEL 9 before installing NetWorker.
BTW https://elabnavigator.dell.com/vault/pdf/NW_All_19_8.pdf?key=1675352105406 shows that currently Oracle 8.7 is not mentioned as being supported. So should have been verified before actually deploying this.