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December 13th, 2016 21:00
NetWorker EBR No restore points were found
Hello! We have issue by NetWorker EBR, after change IP on EBR and NetWorker server we have error on Web Console on VCenter on restore appliance: "No restore points were found". On EBR, on Emergancy Restore tab we see restore points. And also we cant see backup from FLR appliance. See attach images.
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Allbertik
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38 Posts
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December 14th, 2016 22:00
Thank you,
the problem is solved after the following manipulations:
1.)First try running a cross-sync between the NetWorker server and the VBA by running the following command on the NetWorker server:
nsrim -X -S -h [VBA FQDN] -f
2) If the issue still perists after runnning a cross-sync, please try re-registering the VBA with the NetWorker server by doing the following:
1. Log into the EBR configure page (https://[VBA FQDN]:8543/ebr-configure)
2. Click on the NetWorker Configuration tab
3. Enter the password for the VMUser
4. Click on Save
5. Reboot the VBA by restarting the guest OS of the VM via the vSphere Web Client
3) Correct dns hostname on VBA (EMC BAR appliance) server.
NMarc1
18 Posts
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December 14th, 2016 21:00
Following KB may help https://support.emc.com/kb/487799