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January 22nd, 2025 11:39
Job Indications --- cannot stat C:\(null: No such file or directory No error while saving (null
Hello .
when I try to backup a windows server, I get the below error.
OS: Windows Server 2016 Standard 10.0
NetWorker version: 19.8.0.4.Build.129
bck server networker version is 19.10.0.5
the client was 19.10.0.5 , but I downgraded it in hopes it will work . no luck there .
A few things that I tried :
client reboot
chkdsk ran without errors
sfc scan showed no errors
antivirus was also disabled
there was a .bak corupted profile that I also deleted.
block based backup is not possible because we dont use datadomains here.
any ideas what I can try further ?
thank you !
BR,
MightyDuck03
suppressed 4885 bytes of output.
.
181525:save: Direct File Save Setup did not return filename for ssid=1284557899, device does not support DFA
127979:save: cannot stat C:\(null: No such file or directory
127980:save: No error while saving (null
90096:save: save of 'C:\' to 'bck_server' failed: Can't encode arguments
99123:save: Handling an abort while processing Windows backup.
90097:save: ASR Backup: aborting VSS volume save because Quit flag is set.
client_server: C:\ level=incr, 0 KB 00:00:01 0 files
Completed savetime=1737542888
90014:save: The backup of VSS emit save set 'C:\' failed.
100129:save: Unable to update job with id '0' with name value 'C:\': Invalid or NULL session channel
127979:save: cannot stat C:\(null: No such file or directory
127980:save: No error while saving (null
client_server: T:\ level=incr, 1 KB 00:00:01 1 file
Completed savetime=1737542889
174922:save: Step (5 of 6) for PID-40680: Successfully connected to the target media device through the nsrmmd process on the host 'bck_server' for the save set 'D:\'.
174422:save: Step (6 of 6) for PID-40680: Reading the save sets and writing to the target device.
127979:save: cannot stat C:\(null: No such file or directory
127980:save: No error while saving (null
client_server: D:\ level=incr, 1 KB 00:00:02 1 file
Completed savetime=1737542890
90015:save: The backup of VSS emit save set 'D:\' succeeded.
94694:save: The backup of save set 'D:\' succeeded.
90015:save: The backup of VSS emit save set 'T:\' succeeded.
94694:save: The backup of save set 'T:\' succeeded.
99123:save: Handling an abort while processing Windows backup.
90117:save: Unable to perform the ASR backup: cannot obtain the VSS MBS status.
176571:save: Step (4 of 5) for PID-14404: Unable to complete the backup of the disaster recovery save sets. See the savegrp log to track the closure steps of the backup.
176572:save: Error occurred during the backup of the disaster recovery save sets.
--- Job Indications ---
client_server:pseudo_saveset: retried 1 times.
client_server T:\ incr 1/22/25 11:48:08 AM 00:00:00 --- Job Indications --- cannot stat C:\(null: No such file or directory No error while saving (null
client_server C:\ incr 1/22/25 11:48:08 AM 00:00:00 --- Job Indications --- cannot stat C:\(null: No such file or directory No error while saving (null
client_server D:\ incr 1/22/25 11:48:08 AM 00:00:00 --- Job Indications --- cannot stat C:\(null: No such file or directory No error while saving (null
crazyrov
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January 29th, 2025 04:49
Hello @MightyDuck03 !
What is the saveset on the configuration? is it `All` or individual saveset listed ?
Try taking a backup of the C drive from the client using `save` command or the NetWorker user console.
MightyDuck03
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January 31st, 2025 12:15
hello @crazyrov
yes, the saveset is all . the backup works is I use all-ntfs with VSS:*=off. but we need that disaster recovery .
its not really an option to run the backup manually from the client side
I ran a backup for drive C:\ and also for the disaster recovery saveset from the client using networker user .
it worked for both as you can see in the output .
I tried again from networker side , but again , the same error occured.