FLR fails for vProxy and Data Domain with NAT

Hi All

We are running a trial on Networker and are attempting to do a file level restore from VM that was backed up up to a Data Domain. The Data Domain is on a different network behind firewalls and NAT is used.

From the vProxy logs we see the nfs add from the Data Domain but its using hard codes IP addresses.

2018/07/06 14:43:59 TRACE:  [@(#) Build number: 194] Output of 'nfs add /data/col1/kdc-nsrvf1/FLR-IRTTENVP01-00e3c487-b721-45d6-9789-83be01dacb44 10.33.160.75 fe80::250:56ff:fe93:2ec0 10.97.167.48 fe80::225:b5ff:fe03:22c (rw,no_root_squash,no_all_squash,secure)' on host 'kdc-dd1.bus':

2018/07/06 14:43:59 TRACE:  [@(#) Build number: 194] NFS export for "/data/col1/kdc-nsrvf1/FLR-IRTTENVP01-00e3c487-b721-45d6-9789-83be01dacb44" added.

It then fails to create the datastore I'm assuming because the Data Domain knows nothing about those IPs as they are real addresses - not the NATed ones that would be expected on the Data Domain network side.

2018/07/06 14:43:59 INFO:   [@(#) Build number: 194] Removing NFS export at 'kdc-dd1.bus:/data/col1/kdc-nsrvf1/FLR-IRTTENVP01-00e3c487-b721-45d6-9789-83be01dacb44'

2018/07/06 14:44:01 TRACE:  [@(#) Build number: 194] Output of 'nfs del /data/col1/kdc-nsrvf1/FLR-IRTTENVP01-00e3c487-b721-45d6-9789-83be01dacb44 10.33.160.75 fe80::250:56ff:fe93:2ec0 10.97.167.48 fe80::225:b5ff:fe03:22c' on host 'kdc-dd1.bus.unisys.net.nz':

2018/07/06 14:44:01 TRACE:  [@(#) Build number: 194] Deleted 4 NFS clients.

2018/07/06 14:44:01 TRACE:  [@(#) Build number: 194] (End of command output)

2018/07/06 14:44:01 INFO:   [@(#) Build number: 194] Unmounting after mount failure: Unable to create datastore 'EMC-FLR-IRTTENVP01-1525389553' using 'kdc-dd1.bus:/data/col1/kdc-nsrvf1/FLR-IRTTENVP01-00e3c487-b721-45d6-9789-83be01dacb44': ServerFaultCode: An error occurred during host configuration.

2018/07/06 14:44:01 TRACE:  [@(#) Build number: 194] Entering doUnmount

2018/07/06 14:44:01 TRACE:  [@(#) Build number: 194] Connecting to backup device 'kdc-dd1.bus'

2018/07/06 14:44:02 NOTICE: [@(#) Build number: 194] DD Model = "DD6300", DDOS Version = "Data Domain OS 6.1.0.21-579789", DD Boost Version = "3.4.0.4-569771".

2018/07/06 14:44:02 INFO:   [@(#) Build number: 194] Releasing datastore '' ()

2018/07/06 14:44:02 INFO:   [@(#) Build number: 194] Removing NFS export at 'kdc-dd1.bus:/data/col1/kdc-nsrvf1/FLR-IRTTENVP01-00e3c487-b721-45d6-9789-83be01dacb44'

2018/07/06 14:44:03 ERROR: [@(#) Build number: 194] Unable to remove NFS export at 'kdc-dd1.bus.unisys.net.nz:/data/col1/kdc-nsrvf1/FLR-IRTTENVP01-00e3c487-b721-45d6-9789-83be01dacb44': Unable to run SSH command, error Unable to get command output of 'nfs del /data/col1/kdc-nsrvf1/FLR-IRTTENVP01-00e3c487-b721-45d6-9789-83be01dacb44 ', error Process exited with: 34. Reason was:  ()

We want the vProxy to use the hostnames - not the IPs. Does this suggest the vProxy is not supported for NAT. I can't find anything in the documentation on this?

Any help would be appreciated.

Thanks

Craig