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October 27th, 2015 09:00

DISASTER_RECOVERY Backup failures

We have experiencing DISASTER_RECOVERY backup failures Kindly advise.

Error:

System Writer - ERROR: Failed to save FileGroup files, writer = System Writer

System Writer - Error saving writer System Writer

System Writer - ERROR: Aborting backup of saveset VSS SYSTEM FILESET: because of the error with writer System Writer.

2 Intern

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147 Posts

October 28th, 2015 07:00

Hi,

If you using below or equal to 8.0 Networker version. You should upgrade Networker version up to 8.1.1.9.

DR save set issue will resolved......This solution worked in my environment.

2.4K Posts

October 27th, 2015 11:00

For Windows 2003, login on the client and execute:

cd /d %windir%\system32

Net stop vss

Net stop swprv

regsvr32 ole32.dll

regsvr32 oleaut32.dll

regsvr32 vss_ps.dll

vssvc /register

regsvr32 /i swprv.dll

regsvr32 /i eventcls.dll

regsvr32 es.dll

regsvr32 stdprov.dll

regsvr32 vssui.dll

regsvr32 msxml.dll

regsvr32 msxml3.dll

regsvr32 msxml4.dll     (may fail if the program is not installed)

then

net stop cryptsvc

net start cryptsvc

net stop nsrexecd

net start nsrexecd

#########################

For Windows 2008/2012, login on the client and execute:

Takeown /f %windir%\winsxs\filemaps\* /a

icacls %windir%\winsxs\filemaps\*.* /grant "NT AUTHORITY\SYSTEM:(RX)"

icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"

icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users:(RX)

net stop cryptsvc

net start cryptsvc

net stop nsrexecd

net start nsrexecd

25 Posts

October 27th, 2015 12:00

What's the version of NW and OS?

4 Operator

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1.3K Posts

October 28th, 2015 01:00

Just restarting the Cryptographic service should resolve this.

net stop cryptsvc

net start cryptsvc

net stop nsrexecd

net start nsrexecd

1 Rookie

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35 Posts

October 28th, 2015 04:00

What NetWorker version and OS you are using.

DISASTER_RECOVERY:\ fails when child save sets run > 24 hours, which means if the child save set runs for more than 24 hours, it fails the DISASTER_RECOVERY:\ .

Could you kindly paste the error message here.

2.4K Posts

October 28th, 2015 04:00

Hi Vakil,

we recently ran into this issue ourselves (NW 8.2.1).

Right now there is only one solution:

  - move the appropriate client into a separate group

  - specify the savegrp parallelism =1"

2 Intern

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147 Posts

October 28th, 2015 07:00

Hi,

Which Networker version you are using ?

Moin

3 Posts

October 28th, 2015 07:00

Hi,

We are using 8.0.

3 Posts

October 28th, 2015 12:00

Hi...Thank you very much ..its really works.

2.4K Posts

October 28th, 2015 13:00

Just to clarify that - It is a likely better solution to update the software to the latest version ... if possible.

However, VSS is a Microsoft method which NW uses. So a newer NW version does not necessarily help - nor will it ensure that a VSS error will not occur in the future.

Readers should very carefully read your statement and remember what you mentioned correctly "This solution worked in my environment."

2 Intern

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147 Posts

October 30th, 2015 08:00

Bingo,

You are correct, it totally depends on Microsoft. May be in future this issue will occur again.

In here my case.....After Microsoft patched severs this issue were occurred on Networker version 8.0 and OS 2008 R2. Then we have upgraded some servers to 8.1.1.9 and it worked successfully.

So after this workaround we have upgraded 8.1.1.9 on all 200 impacted servers and we observed all upgraded servers’s VSS backups got completed successfully and also backup successful  ratio increased.


Thank


Moin

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