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1 Rookie

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2 Posts

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January 9th, 2025 14:09

Warranty for the replaced monitor

Hello

I have a question about the warranty for the replaced monitor. The service tag number shows 3 months until the end of the warranty. However, the monitor was replaced in September, so the warranty should start again. For example, if something happens to the monitor in a year, can I claim it again?

Community Manager

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56.8K Posts

January 9th, 2025 15:07

so the warranty should start again
* Incorrect. A replaced monitor retains the original monitor warranty start and end dates.

1 Rookie

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2 Posts

January 10th, 2025 09:12

Only the legislation in my country states that the warranty starts over after replacement.

Community Manager

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56.8K Posts

January 10th, 2025 15:04

@SelVarmei​ I cannot speak to that statement. I can only speak to Dell policy.

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