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November 19th, 2018 17:00
UP2716D, dual, daisy chain DUCCS issues
I have bought two Dell UP2716D. One of mine has M3T102 and other M3T103. I tried daisy chain and they do not work correctly. One display keeps flashing on and off. Where can we get firmware updates for UP2716D?
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DELL-Chris M
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November 21st, 2018 08:00
Where is it documented that DUCCS x-rite can't be used when multiple monitors attached?
It states it in the UP2716D "Dell UltraSharp Color Calibration Solution User’s Guide" =
(edited)
DELL-Chris M
Community Manager
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56.8K Posts
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November 20th, 2018 13:00
M3T103 was never released to the public. The only released version was M3T102 which was included with the DUCCS X-rite file.
* Explain in detail how the UP2716D are connecting to the PC using which ports, what cabling, what Menu settings
* What PC model?
* What operating system?
* What video card?
* List all of the video card out ports
dffsdfsdfds
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November 20th, 2018 14:00
Both UP2716D monitors are now directly connected from their mDP to DP on an Nvidia 1080Ti. Win10 Pro.
The video card has three DP ports, and one HDMI. I also have a Blackmagic 4K DeckLink card in the system. The HDMI port is attached to one of the monitors HDMI. I use Dell monitor software with a hot key so I can switch from the DeckLink hdmi port to the mDP whenever I want on one of the monitors. The DeckLink is only used when using DaVinci Resolve software. It's a custom PC.
DUCCS was working fine until I added the second UP2716D
dffsdfsdfds
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November 21st, 2018 07:00
Where is it documented that DUCCS x-rite can't be used when multiple monitors attached? I've used it with one UP2716D and two other S-series Dell monitors just fine in the past. All three connected at same time. The software allows you to choose which monitor to calibrate. And I was able to calibrate all three just fine in the past. I removed one of the s-series monitors and replaced it with another UP2716D. The software detects all three monitors and allows me to choose which one to calibrate. But it now freezes up when I get to the calibration screen.
DELL-Chris M
Community Manager
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56.8K Posts
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November 21st, 2018 07:00
DUCCS calibration can ONLY be used when ONE monitor is connected to the PC video card at a time.
* Turn all devices off
* Disconnect #2 UP2716D from the PC
* Disconnect the Blackmagic 4K DeckLink card from any UP2716D
* Turn all on
* Calibrate #1 UP2716D through DUCCS 1.5.10 and the X-Rite i1Display Pro colorimeter
* When done, turn all devices off
* Disconnect #1 UP2716D from the PC
* Connect #2 UP2716D to the PC
* Turn all on
* Calibrate #2 UP2716D through DUCCS 1.5.10 and the X-Rite i1Display Pro colorimeter