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J

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May 9th, 2025 02:15

U4320Q, right side of monitor turn dark

Recently in the pass month, the right hand side of the my monitor turned black/dark shadow. I have tired different ports/cables and it still comes and goes. Have also updated all the firmware and drivers and still the same. Any solutions?

Community Manager

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56.8K Posts

May 9th, 2025 13:58

* Go HERE
* Insert the private U4320Q Service Tag number to check the purchased warranty status

* Open the online U4320Q User's Guide to page 52. Run the Built-in Diagnostics. You can run the built-in diagnostics only when the video cable is unplugged. If the issue shows on the Built-in Diagnostics, the U4320Q is faulty

(edited)

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